What are the responsibilities and job description for the Office Assistant position at Instabody Spa?
About us
We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- On-the-job training
Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive guest experience. This position is well-suited for individuals with excellent communication skills and a passion for delivering outstanding customer service.
The office clerk is required to be punctual for scheduled shifts. They
are responsible for opening the business daily and ensuring that all systems and
devices are prepared for daily operations. This includes fully stocking all treatment
rooms with medical supplies and managing inventory needs.
Responsibilities:
- Greet guests and provide a warm welcome upon arrival
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries promptly and professionally
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction
- Process payments and maintain accurate records of guest transactions
Skills:
- Excellent phone etiquette and communication skills
- Strong hospitality mindset with a genuine desire to provide exceptional guest services
- Bilingual proficiency is an asset
- Outstanding customer service skills with the ability to handle difficult situations professionally
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in using hotel management software or reservation systems
Join our team as a Front Desk Agent and enjoy the following benefits:
- Ongoing training and development programs to enhance your skills
If you have a passion for customer service and enjoy creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: No more than 30 per week
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Required)
License/Certification:
- CCMA Certification (Preferred)
- Massage Therapy License (Preferred)
Ability to Commute:
- Houston, TX 77073 (Required)
Work Location: In person
Salary : $10 - $13