Field Service Technician

inSync Staffing
Fort Lauderdale, FL Full Time
POSTED ON 11/16/2023 CLOSED ON 11/28/2023

What are the responsibilities and job description for the Field Service Technician position at inSync Staffing?

Field Service Technician - $18.88/hr
Hourly rate .55 cent mileage reimbursement tolls/parking.
Hours: 8:30 AM - 5:00 PM, Monday - Friday
Territory: Fort Lauderdale, FL 33309

Summary:
As a Field Service Tech, you will provide services, repairs and technical maintenance for ATM's, retail point of sale (POS) equipment, locksmithing, Electric Vehicle Charging (EVC) plus related PC and PC peripherals on customer premises. Our training consists of on-the-job mentoring as you might expect, but also formal classroom, virtual and self-paced training for extensive learning opportunities.

During the temp period you will dispatch from the company phone to locations in your territory using your own vehicle. A company car will be provided once you convert to perm.

Successful Candidates for this role:
Like to work with basic tools to do minor troubleshooting and repairs.
Seeking a new career with opportunity for growth.
Enjoy driving and working independently.
Must like driving, up to 250 miles a week.
Must have a reliable car with insurance during temp period.
Travel range 50 miles


Job Description:
Our Field Service Technicians respond to basic customer requests regarding equipment issues.
Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day.
Using the provided tools and repair kits, you will travel to customer sites to resolve the issue.
Our entry level technicians respond to 5-8 calls per day across their territory.

• Perform minor maintenance on ATMs. Replacing light bulbs, card reader belts, air filters, etc.
• Perform basic installation functions, pulling cable, mounting devices, installing Mas-Hamilton locks.
• Perform technical fixes: clearing paper jams, card jams, bill jams, etc.
• Prioritizing and planning service calls
• Contacting the customer with the estimated time of arrival
• Escalating problems and reassigning calls when appropriate
• Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
• Following key/alarm/combination control processes in assigned area of responsibility

The benefits are clear:
There are opportunities to grow and succeed at DN, and we are proud when our people achieve more. It shows the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves.

Once you successfully complete the paid apprenticeship program and are hired as a DN employee, you will be provided with a company car, industry leading retirement savings and 401(k) plans, comprehensive healthcare insurance options, dental and vision plans, flexible spending, family leave and paid training and time off – we offer tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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