What are the responsibilities and job description for the Desktop Support position at Intellibee?
Work Location: Mercy Hospital, Portland Maine (IS offices at 25 Long Creek Drive, South Portland, ME 04106).
Work Hours: 8:00 a.m. - 4:30 p.m. Mon - Fri EST
Interview Process: 2 interviews, 1st with me me teleconference, 2nd with team and I via teleconference.
Responsibilities:
- Breaking down current PC wall arm sets. Removing computers, monitors, scanners, etc.
- Setting up the same equipment on new arms in rooms and work areas.
- Troubleshooting basic Windows OS issues.
- Moving equipment from place to place within the hospital or to another off side location.
- Imaging desktops and laptops (using the NLH internal OS Deployment system)
- Assisting with daily tasks and tickets for equipment deployment and retrieval.
- More items related to a daily Desktop support technician role in between project hours.
Skills:
- Prefer an associates degree or industry certifications related to the field such as A , Network , Older Microsoft certifications such as MTA, MCSA, or MCSE.
- Immediate to advance use of MS Windows 10, basic to Intermediate OS troubleshooting skills, Ability to use MS Office suite programs, familiarity with web based ticketing systems.
Salary : $42,800 - $54,200
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