What are the responsibilities and job description for the Reservations Agent - Full Time and Part Time position at InterContinental Hotel Kansas CityTPG Companies?
**These jobs will be based at our Corporate headquarters in our newly renovated Revenue Center in Cranston, Rhode Island**
Job overview
TPG is looking for Full-Time and Part-Time Reservation Agents! This candidate will handle reservation calls for specific properties in the TPG portfolio.
What you will be doing
• Handle all telephone inquiries with prompt courtesy, while applying the hotel's selling strategy and selling technique, in order to achieve budgeted goals and maximize revenue.
• Successfully complete a room reservation for any given time period knowing the types of accommodations, rates and special services are available. In addition, the ability to properly code and audit all reservations by market segment, company, source, origin, travel agent, etc...
• Process internal reservations, management reservations, reservations from the GDS, house/comp requests, travel agent rates and emails.
• Handle high volume of email correspondence.
• Must have a positive attitude and strong attention to detail.
• Must be flexible with scheduling.
Part-Time Benefits
- Vision Insurance
- Disability Insurance
- Life Insurance
- Identity Theft Protection
- AMAZING Hotel Discounts
- and MORE!
Full-Time Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Identity Theft Protection
- AMAZING Hotel Discounts
- Paid Time Off
- and MORE!