What are the responsibilities and job description for the Night Auditor position at InterContinental Kansas City?
*****$250 sign on bonus******
The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
· Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling
procedures are followed.
· Audit, balance, post and report on the room charges including phone calls, zero balance folios,
corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash
handling procedures are followed.
· Complete, balance and file night audit reports including over/short figures, deposits, counts, house
charges, and promotional materials.
· Prepare and input statistics and income journal sheets for preparation of daily reports.
· Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in
accordance with policies and procedures. Use suggestive selling skills and company sales programs to
maximize revenue and occupancy levels.
· Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
· Answer the telephone and transfer callers.
· On time and at work when scheduled and in proper uniform.
· Attend department meetings as scheduled.
· Consistent professional and positive attitude and actions when communicating with guests, vendors
and associates. · Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason. · Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. · Any other tasks / duties as requested by management.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Kansas City, MO 64112: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $18