What are the responsibilities and job description for the Implementation Consultant position at Interface AI?
At Interface.ai, our mission is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.We have grown 1600% in the last year and are in the top 101 fastest-growing Fintech companies in San Francisco!
Do you have a passion for delivering exceptional customer success through AI solutions in fintech? Are you a self-starter with a technical background in software product and business expertise? If you enjoy collaborating with customers to solve problems, Interface.ai is looking for you!
Interface.ai is seeking an Implementation Consultant to help deliver fintech solutions and enhance customer success.
What you bring:
- 3 years of demonstrated implementation consultant experience
- Have worked in a B2B SaaS startup environment.
- Technical project management experience
- Requirements gathering and UAT experience
- Creating testing workflows/scenarios
- Demonstrated customer success experience
- Bachelor’s degree in Computer Science or related field
What you will do:
- Leading business process discovery workshops
- Developing and leveraging expertise in AI solutions
- Planning, managing, and performing application build, test, and deploy activities
- Identifying and monitoring interdependencies between various program or project workstreams
- Creating project deliverables and standards
- Planning and establishing after go-live activities
- Effectively communicating complex client and solution concepts to audiences of varying levels
Nice to have:
- Experience working with AI, including chatbots
- SAAS and/or Fintech industry experience
The ideal candidate will have a focus on delivering exceptional customer success, thrive as a self-starter, and be able to think creatively and collaboratively. We welcome and encourage applicants of all backgrounds, identities, and experiences, and are committed to creating an inclusive workplace culture that values diversity and belonging.
Base Pay Range: $110,000 - $130,000 estimated based on experience and location.
What We Offer
- 💻 Remote First Policy
- 🏥 Medical/Dental/Vision Insurance
- 🏝 PTO & Holidays
- ✨ Life Insurance
Salary : $110,000 - $130,000
