Contact Representative (Customer Service Representative9038)

Internal Revenue Service
Lowell, MA Full Time
POSTED ON 9/4/2023 CLOSED ON 9/5/2023

What are the responsibilities and job description for the Contact Representative (Customer Service Representative9038) position at Internal Revenue Service?

As a Contact Representative, you will provide over-the-phone technical assistance to individuals and businesses. You will assist taxpayers and their representatives with a wide range of issues to help them understand and meet their tax responsibilities. Duties will vary and may include releasing tax refunds, answering notice inquiries, making account adjustments, and reconciling payments.
No tax experience is needed and the IRS provides in-depth training.
We are offering full-time seasonal positions, on work schedules that vary based on location and may include day, mid-day, and swing shifts.
Job Type: Full-time
Pay: $18.06 - $21.11 per hour
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
Shift:
  • Day shift
  • Evening shift
  • Morning shift
Weekly day range:
  • Monday to Friday

Salary : $18 - $21

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