What are the responsibilities and job description for the Individual Taxpayer Advisory Specialist- Area 3 Roster position at Internal Revenue Service?
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Qualifications:
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet all qualifications and eligibility requirements by the closing date 07/05/2023 of this announcement.
SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Analyzing problems to identify significant factors, gathering, researching, and interpreting pertinent data, and recognize solutions; Planning and organizing work; Communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: Bachelor's degree or higher or four-year course of study in any field leading to a bachelor's degree or higher, in an accredited college or university.ORThree years of general experience one year of which was equivalent to the next lower level in the Federal government that demonstrated the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and communicate effectively orally and in writing. Experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the knowledge, skills, and abilities (KSA's) necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other nonspecialized tasks) is not creditable.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business practices, accounting principles, and Federal tax laws, rules and regulations sufficient to perform the duties of this position. To be qualifying your experience should be sufficient to demonstrate: Experience with tax code and regulations applicable to individual income, excise, and employment taxes, sufficient to provide educational assistance on taxpayer rights, tax law, and IRM policies; Experience with tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Experience with the interrelationships between Federal and state laws; Experience with interviewing techniques needed to determine the nature of taxpayer assistance. Experience communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: One year of graduate education in a related field of study. OR Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying graduate education and experience equal to that amount required.
SPECIALIZED EXPERIENCE: GS-09 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience with tax code and regulations applicable to individual income, excise, and employment taxes, sufficient to independently provide educational assistance on taxpayer rights, tax law, and IRM policies; Experience with tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Experience with the interrelationships between Federal and state laws; Experience with interviewing techniques needed to independently determine the nature of taxpayer assistance; Experience communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: Master's or equivalent graduate degree in a related field of study at an accredited college or university. OR Two full years of progressively higher level graduate education leading a Master's degree in a related field of study. OR L.L.B. or J.D., if related.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying graduate education and experience equal to that amount required.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer to OPM's Qualifications Standards.
Responsibilities:
WHAT IS THE WAGE AND INVESTMENTDIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
Wage and Investment Customer Assistance, Relation and Education
This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement. The register will be used to fill vacancies throughout the year. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each the following cutoff dates to be considered 07/05/2023. This announcement may be amended to include additional vacancies and cut-off dates within the 6-month period if needed.
These are the locations and the number of current vacancies available:
One (1) Vacancy location in Columbus, IN
Two (2) Vacancies location in Joplin, MO
Two (2) Vacancies location in Peoria, IL
Two (2) Vacancies location in Bloomington, MN
One (1) Vacancy location in Duluth, MN
Five (5) Vacancies located in Saint Paul, MN
One (1) Vacancy location in Davenport, IA
One (1) Vacancy location in Des Moines, IA
One (1) Vacancy location in Lincoln, NE
One (1) Vacancy location in Saint Joseph, MO
One (1) Vacancy location in Topeka, KS
One (1) Vacancy location in Saint Cloud, MN
One (1) Vacancy location in Aberdeen, SD
One (1) Vacancy location in Bismarck, ND
One (1) Vacancy location in Grand Forks, ND
Three (3) Vacancies located in Fargo, IN
One (1) Vacancy location in Lubbock, TX
One (1) Vacancy location in San Angelo, TX
One (1) Vacancy location in Enid, OK
One (1) Vacancy location in Lawton, OK
The number of vacancies has not yet been determined for Dallas, TX, Farmers Branch, TX, Longview, TX, Texarkana, AR, Tyler, TX, Abilene, TX, Fort Worth, TX, Wichita Falls, TX, Fort Smith, AR, Little Rock, AR, Monroe, LA, Shreveport, LA, Amarillo, TX, Midland, TX, Oklahoma City, OK, Wichita, KS, Houston, TX, Lake Charles, LA, Corpus Christi, TX, Harlingen, TX, San Antonio, TX, Austin, TX, Waco, TX, Minot, ND, Mankato, MN, Norfolk, NE, Sioux City, IA, Sioux Falls, SD, Omaha, NE, North Platte, NE, Kansas City, MO, Overland Park, KS, Cedar Rapids, IA, Rochester, MN, Rockford, IL, Waterloo, IA, Chicago, IL, Downers Grove, IL, Orland Park, IL, Appleton, WI, Green Bay, WI, Marquette, MI, Milwaukee, WI, Eau Claire, WI, La Crosse, WI, Madison, WI, Schiller Park, IL, Decatur, IL, Galesburg, IL, Quincy, IL, Springfield, IL, Bloomington, IL, Champaign, IL, Indianapolis, IN, Muncie, IN, Chesterfield, MO, Fairview Heights, IL, Saint Louis, MO, Fayetteville, AR, Springfield, MO, Tulsa, OK, Florence, AL, Jackson, TN, Jonesboro, AR, Memphis, TN, Knoxville, TN, Nashville, TN, Bowling Green, KY, Cape Girardeau, MO, Evansville, IN, Hopkinsville, KY, Mount Vernon, IL, Owensboro, KY, Paducah, KY, Bloomington, IN, Louisville, KY, and Terre Haute, IN. If vacancies become available in the above locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Working with a senior specialist, advises taxpayers in meeting their Federal Tax obligations. Assistance is technical, and covers a pre-selected range of individual income, excise, and employment taxes, as well as certain elements of other kinds of taxes.
- With assistance, conducts interviews with pre-selected taxpayers to determine their tax situation, provide advice, and explains probable consequences of various courses of action open to taxpayers for the current and other tax years.
- Discuss basic tax law impact with tax practitioners and accountants, reviews books and records to gain an understanding of the taxpayer's financial status (cash/accrual basis).
- Assists taxpayers in preparing basic tax returns and explains the consequences of courses of action. Explains to taxpayers the collection and examination processes.
- Provides taxpayer assistance on basic tax law inquiries, filing requirements, status and web base filing through the use of computer. Assist taxpayers with filing extensions, amended basic returns, tax rates, and other electronic returns media. Provides education and awareness of optional electronic service channels to meet taxpayers' needs.
Salary : $37,696 - $75,111
