LAN Support Specialist

What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people’s lives, the planet and our company’s performance by transforming renewable resources into products people depend on every day.

Position Title:

LAN Support Specialist II

Category/Shift:

Salaried Full-Time

Physical Location:

3904 W Ferguson Rd

Fort Wayne, IN 46809

The Job You Will Perform:

• May direct others or manage day-to-day activities of an assigned team. Reports and works with a regional manager and/or assigned team lead to design the facility’s desktop and LAN infrastructure using IT standards and business direction. Will work with facility manager or site contact to set priorities.
• Highly capable technical position. Requires day-to-day management and break/fix work of desktops, servers, Macs, RF devices, printers, other network attached devices, and LAN for all assigned facilities.
• Requires general to little direct supervision and capable of handling any routine to highly technical problem with demonstrated good communication skills.
• Maintain documentation for the facility, including inventory, ticket tracking, backup and disaster recovery plan, time tracking, and assigned project work.
• Member of On-Call rotation and may require travel between supported sites and facilities.
• May act as the liaison into Information Technology second and third level support groups to assist in expediting the support process.
• May manage vendor warranty and break/fix work. May assist in the desktop/server/LAN procurement process.

The Skills You Will Bring:

• Associate Degree in Information Systems or equivalent
• 3-5 years of related Information Systems experience
• MCDST (Microsoft Certified Desktop Support Technician) credentials preferred
• Developed in several competencies which include: Oral and written Communication skills, Action Oriented, Timely Decision Making, Priority Setting, Problem Solving, Time Management, Customer Focus, Integrity & Trust, Functional/Technical Skills, Technical Learning
• Demonstrated competence to work:
• With minimum supervision
• Effectively with all levels in corporation

The Benefits You Will Enjoy:

• Paid time off including Vacation and Holidays
• Bonus eligibility
• Retirement, and 401k Matching Program
• Medical & Dental
• Education & Development (including Tuition Reimbursement)
• Life & Disability Insurance

The Career You Will Build:

• Leadership training
• Promotional opportunities
• Well rounded technical expertise

The Impact You Will Make:

We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. Additional information can be found by visiting InternationalPaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.