What are the responsibilities and job description for the Administrative Assistant position at Internet Resource Group (Parent Company of Grill &...?
Are you skilled in customer service and looking to be a part of a small business that puts their team first? If so, we want to speak with you! We have an immediate need for experienced administrative assistants for our 19-year-old growing company!
This is a full or part time position in which you would be responsible for answering phones, taking phone orders, and assisting the team with other clerical/administrative tasks as needed.
Job Responsibilities:
- Utilize databases and written materials to look up and provide information to phone inquiries
- Maintain appropriate documentation of phone inquiries
- Provide accurate, valid, and complete information by using the right methods/tools
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
Job Requirements:
- Strong customer service skills & phone presence
- Accurate data entry skills
- Computer proficient, including typing 35 WPM
- Excellent oral and written communication skills
- Be a quick learner who asks questions when needed
- Works great within a team as well as independently
- Full Time 9:00-5:30pm Monday-Friday
- Part Time 9:00-1pm or 2-6pm
Pay: $15-$17 per hour plus bonus pay
Requirements: Must complete all 3 assessments, including the phone assessment, sent to you after applying for this position
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Royal Palm Beach, FL 33411: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service/Administrative Assistant: 2 years (Required)
Work Location: One location