Executive Director / RN

Intrepid USA - Our vision makes a difference:

We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward.  We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience.  What makes our vision different:

• Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organization
• Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local “family business” style of operations, clinical and patient experience
• Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
• We are committed to caring for our patients just as if they were our family

Why working here is awesome:

• Industry leading online training system and modules for continuing education thru Intrepid University
• Clinician centric WellSky EHR to improve clinical documentation quality and patient care
• Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
• 401K available to all team members
• Supportive time away through PTO time and company paid holidays for Full-time team members
• Mobile benefits access, telemedicine access, health education library and health cost estimator for Full-time team members.
• Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.
• Short and long term disability insurance available at affordable rates for Full-time team members.
• Talent science that improves the quality of our talent acquisition, recruiting process and team members

Great work you’ll do here:

The Executive Director, RN is responsible for the general management of more than one provider/agency in a geographical region including clinical, operations and support functions.  This position is also accountable for the financial and operational performance and overall business development of the agencies. This role oversees implementation, maintenance and compliance with the Performance Improvement activities; including the Corporate Compliance Program, leads the home care agency Professional Advisory Board and acts as the Privacy Officer.  The Executive Director will continually assess the needs of the customer to meet and exceed their expectations.

• Provides general management to the agencies including direction and oversight of all operational and clinical activities to achieve goals and objectives in multiple sites
• Directs and controls the application of all regulations, including but not limited to Federal, State and company policy to guarantee that all agencies are managed in an efficient & effective manner
• Responsible for assuring implementation of directions of the governing body and organizing and directing the ongoing functions of the agency in compliance with Federal and State regulations in agencies
• Plans and assures adherence to budgetary guidelines and exercises appropriate expense control management in agency offices
• Ensuring the accuracy of public information materials and activities
• Directs and supervises administrators to review documentation for necessity of services, quality care and compliance with physician orders and the plan of care to ensure quality care and reimbursement
• Coordinate internal compliance review and monitoring activities, including monthly, quarterly and annual audits as required for agencies
• Assures systematic follow-up on referral source feedback, liaison activity and agency quality service measurements
• May oversee Account Executive functions including performance reviews and development plans with Administrator and RDO
• Ensures a working environment in each agency that enables employees to perform their duties to the best of their abilities
• Supports agency human resource functions; assure compliance with legal and risk issues
• Oversees agency management functions including staffing, performance reviews and disciplinary actions
• Available to provide field assistance when needed
• Completes other assignments and duties as requested and assigned to accomplish the goals and objectives of the Company

What we’ll love about you:

• Passion and commitment to clinical excellence, quality and integrity
• Embracing and leading the patient care mission through providing an exceptional patient experience
• Positive attitude and ability to fit in as a collaborative team member for patient care
• Excellent interpersonal communication and patient/family engagement skills
• Outstanding business skills possessing superb leadership, strategic planning, and operations oversight
• Commitment to clinical documentation excellence and quality along with ability to educate and inspire others
• High energy, focus, work ethic, motivation and commitment to lifelong learning and growth
• Ability and demonstrated skills leading clinical and non-clinical teams through persuasiveness and credibility
• Experience with CRM and EHR systems
• Proficiency with federal, state and governing agency regulations for homecare and hospice
• Proven background providing clinical education and training to both clinical and non-clinical teams
• Knowledge and comfort level working with technology and enterprise wide support systems and tools
• Understanding and knowledge of statistical methods, Lean Six Sigma in Healthcare and TQM methods
• Successful management of a heavy volume of work, changing priorities as needed
• Excellent project management, program development and management skills
• Appropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interests
• Outstanding presentation, writing and communication skills
• Strong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service lines
• Creative thinker who embraces thought leadership
• Capable of making tough decisions and willing to take responsibility for them.
• Bachelor degree in Nursing or Science
• Minimum of three (3) years in administrative management experience in healthcare, with a proven ability of demonstrating management and leadership expertise.
• Minimum of two (2) years’ experience in home care and/or supplemental staffing is required.
• Registered nurse with current license to practice professional nursing in the state.
• Licensed driver with automobile that is in good working order and insured in accordance with organization requirements.