Systems Engineer-Intrust IT

Systems Engineer - Intrust IT

WFH Flexibility-Hybrid

Summary

Intrust IT is searching for eager, empathetic, and purpose-driven Systems Engineer to join our growing team. If you are a professional seeking to apply the technical and soft skills you have developed in challenging and dynamic ways, look no further. Systems Engineers develop, implement, and support complex technology solutions our clients require to operate efficiently and securely. Each Engineer plays a vital role in completing projects, collaborating with business leaders, and providing elevated support services to ensure our clients leverage technology successfully, every day. Come join a company voted one of the best places to work in Cincinnati and enjoy a culture of transparency, engagement, and ownership.

Intrust is an ESOP (Employee Stock Ownership Plan), which has strongly contributed to our culture alongside our open financials. This open financial concept is driven by the Great Game of Business (GGOB) by Jack Stack. We want our employees to welcome an ownership mindset, and our programs are structured for the long-term affect. Some additional items we offer as a result include certification reimbursement, tuition reimbursement up to $2,000, quarterly company bonus programs (2), cell/internet reimbursement up to $200/month, 5% 401k match, and more.

Intrust IT is the landing place for those seeking to hone their passion for technology into a career, not the jumping-off point.

You should apply if the following statements are true

• Passionate about serving others. You genuinely enjoy the opportunity to help those seeking assistance.
• A people person with excellent interpersonal skills. Talking to strangers comes naturally to you.
• A complex problem solver. You thrive on developing solutions to problems that haven’t been solved and have a proven troubleshooting methodology.
• A flexible team player. You embrace collaboration with others and don’t mind shifting gears at a moment’s notice.
• Someone that takes pride in ownership. You care deeply about what the quality of your work represents and are highly detail-oriented.
• Impassioned learner. You value providing and receiving training, coaching, and feedback.
• Believe that busy is good. You aren’t afraid of hard work or working hard and thrive in a fast-paced environment.
• Happiness is paramount. You work hard and you play harder.
• Experience communicating complex technical problems and solutions to business leaders.
• Experienced with researching, designing, implementing, and troubleshooting information systems and technology solutions to support business needs.
• Experienced in support and configuration of Cisco networking devices, Microsoft Active Directory, network management/administration systems, virtualization, Office 365 administration, Azure, Backup, and DR solutions.
• Ability to effectively self-manage multiple projects or tasks simultaneously.
• Have an associate degree in a related field, and/or active mid-level industry certification, and a minimum of 4 years relevant experience. Microsoft MCSE, Cisco CCNA/P, or equivalent a plus.

What you will be doing

- Create, maintain, and monitor backup and recovery solutions (cloud and on-premises) to ensure the stability of client organizations
- Provide scoping of backup and recovery solutions for client environments
- Perform disaster recovery tests and assist with recoveries
- Manage tickets and projects assigned to personal queue and follow Intrust IT process and procedures.
- Engage with the Engineer team daily to keep alignment on goals, projects, and roadblocks.
- Work closely with our Service Desk team to provide escalated support assistance and mentoring.
- Management and administration of client environments using our secret sauce of remote management, security, and monitoring tools.
- Provide support for various infrastructures such as Azure, Microsoft 365, On-Premises Active Directory
- Assist with sales support to evaluate and make recommendations regarding new client environments.
- Travel to client locations as needed.
- Work with vendor support to implement, migrate, troubleshoot, and update line of business applications.
- Maintain, update, and create client documentation and passwords.
- Participate in after-hours on-call rotation every few months.
- Balance responsibilities to ensure efficiency.
- Participate in financial literacy training and open-book management process.
- Participate in company-wide & team-specific meetings.

Besides money & benefits, what’s in it for you?

Since our financials are completely open, you would know that the company is healthy, and your job is secure. You would understand how your contributions to the company make it better and improve the finances of the company. The better the company does, the better you would do because you would share in the profits that Intrust makes, every quarter.

The transparent management structure of Intrust would allow you to know who's responsible for what in the company, and most importantly what you are responsible for. You would enjoy daily feedback from your peers and from clients on the great job you are doing. You would feel appreciated and feel like you are building a company you can take pride in AND have ownership in.

You would also find that going to work every day can be fun and something to look forward to! This might all sound impossible, but we guarantee that this is all true. In fact, if you are hired at Intrust and determine in the first 30 days that anything you are told about the job is not true and that it isn't the place for you, then we pay you a $2,500 bonus to quit. That's right: $2,500 to just walk out the door. So, if this sounds like the place you want to work, don't wait any longer. Apply today!

Position: Systems Engineer
Type: Full-time
Location: 9850 Redhill Drive, Cincinnati, OH 45242
Compensation: Base of $24/hr to $37/hr
Benefits: PTO, Health, Dental & Vision Insurance, 401K, Bonus Plan, Profit Sharing, Employee Stock Ownership Plan

Posted 2/15/2023