Primary Function of Position:
As a key people and team leader within Intuitive, the Field Service Manager is responsible for ensuring Intuitive delivers exceptional, timely service to customers through the coordination of all Service-related activities within their Region. Field Service Managers provide strong management and leadership of field-based direct reports and coordination of their activities with other customer-facing and back-office team members. Their teams consistently deliver exceptional service while achieving results by the most efficient and cost-effective means possible. The Field Service Manager spends time in the field visiting with customers and team members to coach and mentor employees, reinforce strong customer relationships, and identify opportunities to improve the Customer Experience. The individual in this role must demonstrate a high degree of business ownership, exceptional customer service, and strong communication skills.
Roles and Responsibilities:
Skills, Experience, Education, & Training:
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
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