Installer/Field Service Technician

Invisible Fence® Brand has an exciting opportunity available for the right candidate to fill our Installation/Field Service Technician role, reporting directly to the General Manager. For over 47 years (that’s 329 Dog Years!), Invisible Fence® Brand has been keeping more than 3 million Dogs and Cats safe at home. We do so by providing pet owners complete confidence with leading edge technology, proven training, and guaranteed results. Invisible Fence® Brand is the industry leader in professionally installed electronic pet containment with over 245 Dealerships across the U.S. and Canada.

Compensation and Benefits

• Starting at $18 Per Hour Plus Commissions on Sales At 8.5%

• Yearly Merit Increases and Growth Opportunities!

• Company Vehicle and Corporate Card Provided for Fuel Expenses While Traveling

• Corporate Cell Phone Provided

• Full Benefits Package (Health, Dental, Vision), Eligible on your 31st day

• 401K plan with a 5% Match, Fully Vested after 6 months of employment

• Free Products up to $600 plus Discounts with Corporate Partners

• 26 Paid Days Off, totaling 3 weeks and 1 day of PTO plus 10 Paid Holidays

• $200 Pet Adoption Reimbursement

• $5,250 Tuition Reimbursement

• Receive an Animal Behaviorist Approved Training Method Certification company Paid

• RSC and Invisible Fence® Brand Swag!

Responsibilities

• Install and Service assigned Invisible Fence® Brand Pet Containment Systems

• Effectively train Pets and Pet Owner how to use Invisible Fence® Brand solutions

• Setup, operate and maintain all assigned installation equipment, trenchers, concrete saws, etc.

• Provide Superior Customer Service for all Invisible Fence Brand® solutions.

• Maintain in good working order and cleanliness of all company vehicles and equipment assigned to Field Technician and report to General Manager any issue that requires additional maintenance.

• Communicate and Set Expectations with Customers

• Maintain Accurate Records Throughout the Install, Service and Train Process while adding install notes into SalesForce and multi-task between other systems, all accessible through a company provided smart phone

• Work With our Field Tech Specialists during Each Appointment to Process Payments, Schedule Appointments and other items as needed.

Qualifications

• Excellent Communication Skills

• Installation/Field Service Technician Experience Preferred, but Willing to Train the Right Candidate

• Flexible Schedule with availability between the hours of 8am-6pm, every other Saturdays and once per week, early team meeting to discuss weekly goals and get to know your team better.

• Enjoy Working as Part of a Team and Independently

• Must enjoy Driving, Drive Times May Be Long

• SalesForce, GPS and Smart Phone Experience Preferred

• Enjoy Working for a Company that Truly Gives Back to The Community

RSC is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At Radio Systems Corporation, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual’s identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.

To learn more about RSC and Invisible Fence® Brand, our history, culture and community involvement, please visit www.RadioSystemsCorporation.com

Job Type: Full-time

Pay: From $18.00 per hour

Experience:

• Customer Service: 1 year (Required)
• Installation and Service technician: 1 year (Required)

License:

• Driver's License (Required)

Work Location:

• Multiple locations

Work Location: Multiple Locations