Job Posting for Implementations Specialist at Invoice Cloud
The Implementation Specialist is a key member of the Operations team. Their responsibility is to execute add-on projects and implementation delivery activities.
The Implementation Specialist must use project management skills as well as knowledge and professional experience to complete all assigned delivery tasks efficiently.
Outcomes
The expectation is that the Implementation Specialist will:
Execute project delivery tasks; developing virtual sites, submitting coding requests, IVR setup, execute payment test, quality tests, Online Bank Direct setup and terminal requests
Assist Project Manager with documenting integration plan
Assist Project Manager with documenting project via project plan
Execute tasks on time and pay attention to delivery task priorities
Maintain permanent communication with stakeholders
Maintain project documentation and delivery task tracking up to date
Maintain an excellent relationship and open line of communication with IT, sales, billers, software partners, and all members of Operations team
Coordinate all activities related to bringing clients add-on projects live including IT, Marketing, software and printing partners, CS, training, and the biller project tracking
Competencies
Some project management experience, customer support, or project coordination experience
Experience in merchant services, electronic payments, or bill pay is a plus
Bachelor's degree
Technically savvy
Outstanding verbal, written, presentation and interpersonal skills with a great attention to detail
Self-starter with a demonstrated ability to achieve results as part of an effective team
Ability to effectively prioritize and multi-task under deadlines
Excellent time-management, organizational, and planning skills
Salary.com Estimation for Implementations Specialist in Brownsville, TX
$78,205 to $101,464
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