Field Customer Experience

ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 900 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar.

Ion Solar is looking for qualified Technicians who will be responsible for the management of all inspections following the solar installation.

Duties/Responsibilities of an Inspections Tech:

• Setting up inspections with the proper jurisdictions
• Delivering documents at premises of projects.
• Sharing information to the corporate office about important items with each project.
• Complete projects within established policies and procedures.
• Complete projects within time frames and budgets.
• Maintain high levels of quality assurance and quality control with an emphasis on crew safety.
• Communicate with customers in a professional, considerate, and respectful manner, answering all questions and complaints to the best of your ability.
• Performs other related duties as assigned

Duties/Responsibilities of a Service Tech:

• Assemble the solar array racking, properly seal all roof penetrations, and install all relative equipment.
• Diagnose and troubleshoot system malfunctions and operational issues.
• Complete projects within established policies and procedures.
• Complete projects within time frames and budgets.
• Maintain high levels of quality assurance and quality control with an emphasis on crew safety.
• Communicate with customers in a professional, considerate, and respectful manner, answering all questions and complaints to the best of your ability.
• Performs other related duties as assigned

Required Skills/Abilities:

• Work exceptionally well with others, competently delegate work among the crew and resolve potential issues.
• Ability to follow instructions
• Excellent verbal and written communication skills.
• Organized with attention to detail.
• Ability to resolve customer concerns while maintaining a professional and calm demeanor.
• Must work well unsupervised and be self-motivated
• Proficient math skills to calculate the amount of materials needed
• Ability to use ION technology, such as Paycom, FieldPro, Salesforce, and smartphones
• Must possess a valid Driver's License and be willing to submit to a Motorized Vehicle Report

Education and Experience:

• A high school diploma or equivalent is required
• Valid Driver's License and clean driving record required.
• More than 1 year of previous construction experience is required in electrical, roofing, or framing.
• Solar experience is preferred

Physical Requirements:

• Physically able to climb, stand, walk, kneel, and crouch for extended periods of time.
• Must be able to lift up to 50 pounds at times.
• Must use earplugs around loud equipment and wear gloves, safety glasses, and other protective gear.

Compensation/Benefits:

• Competitive wages
• Affordable Health/Vision/Dental Insurance
• 401K
• Paid time off and paid holidays
• Paid birthday off

ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

Salary : $16 - $20