Cloud Infrastructure Engineer

It is an EXCITING time to be an IP Pathways employee! If you enjoy a challenge, want to be a part of an award-winning technology team, and would appreciate the opportunity to work with some of the best engineering minds in the Midwest, then continue reading below and apply today!

Summary
IP Pathways is searching for a Cloud Infrastructure Engineer to join our exceptionally talented and growing team! Our ideal candidate will possess an advanced level of knowledge of enterprise storage systems, Microsoft servers, Linux servers, virtualization technologies (VMware and KVM) and various backup & disaster recovery products. This position is based out of our Omaha, Nebraska office. This role offers the opportunity to work with several different technologies including in-house IP Pathways platforms used by customers and partners. This role is a salaried, full-time position and will be offered a convenient and flexible work schedule as well as an excellent work-life balance.

Responsibilities include, but are not limited to, the following:

• Install/upgrade, configure and support various infrastructure supporting IP Pathways cloud and data center services
  • NetApp storage systems
  • Windows servers
  • Linux servers
  • Various backup and disaster recovery technologies
  • And more
• Supporting IP Pathways data center and cloud services
• Monitoring, maintaining and securing infrastructure and services
• Developing, improving and implementing processes and procedures for data center infrastructure and services
• Implementation of DevOps philosophies, practices and tools
• Working with other IP Pathways teams, customers and partners on technical initiatives and support
• Participate and often lead customer onboarding for IP Pathways services
• Participation and remediation related to security and compliance audits
• Perform systematic troubleshooting and thorough analysis of complex systems issues in an effort to identify root cause and provide recommendation for remediation in a clear, organized and timely manner
• Create and maintain highly-detailed infrastructure documentation including systems diagrams and architectural assessments for support, audit, compliance and disaster recovery purposes
• Establish and maintain superior level of communication with internal project team ensuring constant awareness of project and ticket statuses and potential project impediments/risks
• Serve as an escalation resource for the IP Pathways Engineering
• Other duties as assigned

Requirements include, but are not limited to, the following:

• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting NetApp and other storage systems
• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting Linux operating systems
• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting Windows Servers
• Advanced or expert level knowledge and hands-on experience with Active Directory including Group Policy, DNS, DHCP, and ADFS administration
• Experience with writing and maintaining scripts in Windows and Linux environments
• Experience with DevOps philosophies, practices and tools
• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting backup and recovery software/hardware such as Veeam, Zerto, Cohesity and Acronis
• Advanced or expert level knowledge and hands-on experience with databases (e.g. MSSQL, MySQL/MariaDB) including the ability to independently install, configure, administering and troubleshoot
• Understanding of networking concepts and basic configuration, including DNS, DHCP, VLANs, subnets, VPNs, routing and firewalls
• Ability to successfully execute on strategic Systems Engineering projects as assigned from end-to-end (design, implementation, support) ensuring that solutions, when implemented, meet the needs and functional requirements of the client
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to achieve and maintain relevant certifications and accreditations as well as to remain current with related industry standards and trends
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to rack servers, switches and other data center equipment as needed
• Ability and willingness to work a flexible schedule to perform implementation and support activities
• Participate in 24x7 rotating on-call schedule
• Proficiency with MS Office products including Word, Excel, PowerPoint, Outlook and Visio

Why IP Pathways?

• Work/life balance.  IP Pathways believes in enabling families to be families.  We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.
• Technical training.  Looking for a company who will consistently invest in developing your technical skills?  We’ll not only cover your job related training costs, but also all of your exams.
• Company bike rides.  Don’t own a bike?  Don’t worry, we’ll make sure you get one.  A helmet, too.  Leave work early… enjoy free food and drinks along the way… need we say more?  Did we mention the free IPP Cycling Club t-shirt?
• Refreshing beverages.  Fully stocked drink coolers at all offices.  Grab a pop/soda, energy drink, flavored water, juice or even an ice cold gourmet coffee whenever the need arises!  After all, it’s all on the house.
• Delicious snacks.  The snack variety is just as plentiful as the aforementioned beverage options.  There is sure to be something for everyone’s appetite.  Grab a protein bar or yes, even the bag of Cheetos – it can be our little secret.  Yep, they’re free as well.
• Company BBQs.  The IPP President cooks… you eat and drink.  It’s actually not that bad of a deal if you think about it.  Play some bags, throw the football or just sit in a chair in the shade and relax.
• Quarterly team outings.  Join us for a BBQ crawl, a friendly game of laser tag or paintball, maybe enjoy a couple frames of bowling, or try your luck in the arcade, no tokens needed!  The venue always changes.
• Birthday celebrations.  Who doesn’t like warm chocolate chip cookies baked fresh and delivered to them for their birthday?  Don’t worry – we won’t sing… too loud.
• Health club reimbursement.  Yeah, so, after all of the… free beverages, snacks, cookies, etc… it just seems like the right thing to do.  We’ll help cover a percentage of your health club membership.

Next Steps:

If this position sounds like the challenge you have been looking for and if you’d like to join the IP Pathways culture of being the industries finest and most technically skilled individuals who will DO WHATEVER IT TAKES FOR THE CUSTOMER, please send us your resume.  Be sure to tell us why you think you’d be a great fit for the role and also IP Pathways.