Supervisor theater

Job Description

Theater Supervisor :

Accountable for supporting the manager on shift by overseeing the daily operations of the restaurant / theater, supervising staff, maintaining a clean and organized environment, and ensuring guest satisfaction with service and food.

Responsibilities :

• Ensures that the restaurant / theater facilities are kept clean, well-stocked and organized.
• Assists in the training of new team members, as well as the continuous training of existing staff.
• Works scheduled opening, mid, and closing shifts and attends additional required events (manager meetings, staff meetings, training seminars, etc.)
• Manages daily operations including cleanliness, R&M, organization, staffing, side work, checklist, MOD execution plan.
• Handles guest complaints and resolve issues timely.
• Assists in monitoring staff's compliance with safety, health code, and sanitation requirements.
• Ensures Guest Satisfaction with all services provided to them.
• Ensures timely reporting of team member / guest injuries or concerns to MOD or SGM.
• Provide exceptional guest service, promote hospitality and lead staff to do the same.

Requirements

E xperience & Qualifications :

At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management.

Progressive growth from hands-on, frontline roles to supervision preferred.

• Previous supervisory experience in hospitality industry preferred.
• Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers.
• Solid communication skills, solid executive presence, self-confidence, and professional maturity.
• Good listener, patient in stressful situations and genuine in desire to resolve issues.
• Position will require frequent standing, bending / kneeling, lifting and carrying up to 50lbs.

IPIC Team Member Incentives :

• Medical, Dental and Vision Coverage (FT only).
• Career growth potential.
• Complimentary Movie Tickets and discounted meals.

IPIC Theaters is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.

Last updated : 2024-05-29