System Analyst(CMM/CMMI)-Hybrid

Job Title: System Analyst
Location: Lansing , MI
Job Type: Hybrid

Responsibilities:

• Coordinate and monitor data loads for reporting.
• Manage the interface integration for the supporting application.
• Provide help desk support for customer requests for information, production issues and coordinate with technical team
• Coordinate and monitor the quality of the incoming data that are sent to be processed into the application.
• Coordinate the software upgrade to HL7 Message for the supported application with technical team and stakeholders
• Develop training content and user manuals.
• Design, develop, and implement test plans for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.
• Assist with UAT Testing, Test cases, Post Implementation testing.
• Assist in differentiating between defects and new requirements.
• Provide defect tracking log entry information.
• Maintain/update system documentation as a result of system upgrades.
• Monitors applications during peak production times.
• Assist with User issues via calls, discussions and testing.
• Provide data incoming data onboarding training for providers and business owner staff including data communication technical requirements.

Experience& Skills:

• 8 years of System administration for complex computer systems
• 8 years of technical support experience for providers, customers and development projects and support teams
• 8 years of developing, and implementing test plans and test cases
• Experience working with HIPAA Data
• Over 5 years using CMM/CMMI Level 3 methods and practices.
• Over 5 years implemented Agile development processes including test driven development.
• Over 8 years of creating, updating and maintaining systems documentation
• Over 8 years of creating training plans and materials
• 5 years programming in SQL and/or PL/SQL
• Experience with Azure DevOps
• Over 5 years implemented agile development processes including test driven development.
• Over 3 years Experience or Knowledge on creating support documents for production applications.
• Over 2 years of direct customer support and interaction experience

Job Type: Full-time

Salary: $70.00 - $78.00 per hour

Schedule:

• 8 hour shift

Work Location: One location