Learning & Development Admin

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Position Summary: To provide a pro-active and effective learning and development service to employees to meet their development needs whilst implementing the Global Learning and Development strategy and supporting the achievement of the Group's Strategic priorities.

Areas of responsibility include but are not limited to:

• Design face to face or virtual learning and development events that meet identified needs.
• Support the Head of Talent in scoping training solutions for identified development needs, demonstrating creativity, a thorough learning knowledge and a commercial approach.
• Develop and maintain effective working relationships that enable effective training interventions to be designed, delivered, and evaluated.
• Provide coaching support to employees that help them apply new knowledge and skills effectively in the workplace.
• Lead specific training initiatives, working effectively with others to ensure their delivery meets defined deadlines and objectives.
• Proactively manage own development, encompassing both technical knowledge and soft skill requirements for role, undertaken in a way that role models the approach we would expect of others.
• Design effective eLearning modules that engage learners in a creative way, helping them transfer new knowledge and skills into the workplace.
• Deliver face to face workshops, coaching, 1 to 1 briefings, virtual training sessions adapting style, content, and approach to meet the needs of different groups, whilst still meeting the training objectives.
• Where required, offer ideas for creative solutions to training administration issues, utilize systems wherever relevant and minimize the resource requirement to complete administrative tasks on an ongoing basis.

Qualifications

Qualifications:

• Highly experienced learning and development professional with 7 years’ experience, across all activities in the learning cycle (scoping, needs analysis, design, delivery, and evaluation) in technical, soft skills and leadership development.
• Ability to design a range of learning events and programmes that cover technical, soft skills and leadership development
• Strong organizational skills and able to manage multiple activities concurrently
• Knowledge of all aspects of the learning cycle, its constituent elements and how to implement effectively.
• Knowledge of what makes an effective learning and development event (whether face to face, virtual or e-based) and how to design and deliver it.
• Ability to adapt style and approach across the full range of face-to-face learning delivery mediums to meet the needs of the audience
• Ability to work well independently, as well as part of a team
• Proven ability building successful networks as well as relationships with stakeholders
• Highly competent communicator (both verbally and written) that displays flexibility, creativity, professionalism, and a positive approach.
• MBTI personality tool qualification (desired but not essential)
• Open to travel within the US as needed, up to 25%

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.