What are the responsibilities and job description for the Business Analyst position at IQVIA?
Job Overview
Provides expertise and systems support in developing and enhancing business systems to provide new or enhanced products to clients or effective planning, reporting, and analysis tools to internal functions.
Essential Functions
• Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and requirements.
• Devises or modifies procedures to solve complex problems considering equipment capacity and limitations, operating time, and form of desired results.
• Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Guides and advises less-experienced Business Systems Analysts.
• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
Qualifications
• Bachelor's Degree Computer Science or Business Administration, or equivalent experience Req
• Five (5) years systems analysis experience Req
• Knowledge of business-wide applications (e.g. third party software and internal operational applications, etc.) or IQVIA client facing applications and products.
• Demonstrated ability to understand client requirements as well as underlying infrastructure applications, systems and processes to enable execution of those skills.
• Thorough knowledge of IQVIA data and current systems.
Responsibilities
• Meet with decision makers, systems owners, and end-users to determine the business case, develop project charter, reporting requirements and goals.
• Chart existing processes to define current activities to develop existing and future procedures and models.
• Establish and direct project scope and objectives, involving all relevant partners and ensuring technical feasibility
• Manage changes to the project scope
• Report and escalate to steering committee
• Create and maintain comprehensive project documentation
• Manage communication with project team members, clients, management, and partners
• Ensure excellent change management in deploying enhancements
• Develop detailed business & functional requirements, including use cases, user stories and wire-frames
• Conduct User Acceptance Testing and end user training
• Provide ongoing consulting and expertise in key areas of focus
• Data Cleansing – Assist in the ongoing cleansing of SFDC data and related applications with the support of stakeholders.
• Data Loading – assist in transforming data into needed formats for data loads.
• Work with Enablement and Stakeholder leadership to ensure adoption. Discover, develop and share best practices within defined processes and technology
Desired Skills And Experience
• Previous experience developing requirements for content Management
• Team player, self-motivated, and extremely detail-oriented
• Technical understanding and the ability to learn
• Time management, ability to multitask
• Ability to deliver high quality work in a fast-paced environment
• Fluency in Microsoft Office applications, PowerPoint, Excel
• Strong communication and interpersonal skills
• Previous experience working in a SCRUM or agile environment preferred
• Experience with Field Service Lightning, Salesforce Sales Cloud, Communities a major plus
• Proven experience in Salesforce a plus
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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.
