cFSP Trainer

IQVIA
Milan, Milano Full Time
POSTED ON 5/23/2023 CLOSED ON 10/28/2023

What are the responsibilities and job description for the cFSP Trainer position at IQVIA?

Job Overview:
Perform day-to-day delivery, administration, interpretation and compliance of learning programs according to established policies and procedures. Support the continuous improvement of their L&D functional area through development and implementation of Learning and Development programs in an assigned geography, business line and/or job function. With guidance, provide expertise, support and advice to employees and management teams either locally, regionally, globally or by function. Serve on cross functional teams, share best practices.

Essential Functions:

• Prepare course materials for training sessions.
• Attend internal operations for assigned clients and other important context meetings, as required.
• Develop, update and/or conduct training programs for employees and maintain assigned role based training plans.

•Where L&D function dictates, develop recommendations and solutions for training issues that will resolve client objectives, and present to Manager for review.
• Conduct course evaluations and make suggestions to training line management and /or other L&D functional area on continuous improvement..
• Develop effective team relationships with L&D and R DS functional areas
• May provide career and development consultation to employees.
• Work closely with training administrators to ensure LMS actions are regularly updated.
• Identify and make recommendations for the learning program and process improvements.
• Develop and maintain a network of professional training contacts. Maintain and keep current on developments and trends in the training field. May gather information of local competitor practices
• Serve on cross-functional teams, as required.


Requirements:
• Bachelor's Degree Business Administration, Human Resources or other related field Req (eg Clinical Operations)
• 3 years of appropriate contextual and/or training experience Req Or
• Equivalent combination of education, training and experience Req
• Knowledge of organizational development principles and methods
• Good verbal and written communication skills
• Good listening and diagnostic skills
• Good interpersonal, project management, organizational and leadership skills
• Strong presentation skills
• Good coaching and counseling skills
• Good problem solving and critical thinking skills
• Good computer skills, including Microsoft Office applications and HRIS applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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