Operations Manager

This position is within the Property Management division of IRG Realty Advisors and will serve at a Commercial Real Estate and assist the Property Manager in the overall operation and maintenance of the property, as well as be responsible for planning, overseeing, and leading projects. General responsibilities will pertain to plans, organization, direction, and control of the operational activities of the property to meet the tenant and client needs. 

 Essential Job Functions:

• This is a hybrid position in that it requires a combination of first-hand technical knowledge, administrative, people, and customer service skills. 
• This position does not have direct reports.
• Provides hands-on diagnosis of building systems and infrastructure including HVAC, plumbing, electrical, life safety, and fire protection/suppression.
• Manages several moving project parts of a project simultaneously.
• Ensures projects are on time, on budget, and within scope.
• Understands delivery, usage, and measurement of utilities and possessed skills to track and reduce consumption of utilities.
• Maintains appropriate standards of physical maintenance and operations of the facilities.
• Supervises Contractors for all maintenance contracts and custodial work on all building components, as well as equipment; Negotiates maintenance contracts for all plant and equipment, and manages those contracts while

• Negotiates maintenance contracts for all plant and equipment, and manages those contracts while overseeing and reviewing their work.
• Troubleshoots complex maintenance problems and develops creative solutions and performs complex maintenance duties as necessary.
• Interfaces with contractors and vendors; Creates written specifications and secures bids for services in accordance with the established bid process.
• Researches and evaluates new maintenance products and procedures. 
• Solicits bids, negotiates with vendors for goods and services. Holds vendors accountable for the quality of work, billing accuracy, and adherence to property policies and procedures for all projects.
• Establishes schedules for repairs and preventive maintenance and ensures they are completed.
• Prepares and makes recommendations for the annual maintenance budget. Implements approved budget on a day-to-day basis and is accountable for operating the property within the budget guidelines 
• Develops and enforces operational protocol to ensure energy-efficient operation of the facilities.
• Assists the Property Manager with the development of fiscally responsible operational and maintenance policies, procedures, and plans.
• Prepares and makes recommendations for the annual maintenance budget. Implements approved the budget on a day-to-day basis and is accountable for operating the property within the budget guidelines and management of annual operating and maintenance budgets.
• Follows the guidelines of the IRGRA WORKFLOW Program to include elements of Vacancy Management (Vacancy Characterization and Review), Tenant Retention (Tenant Walkthrough, Tenant PM Compliance, Tenant Space Compliance), Compliance (Elevator Inspection), Fire System (Fire Riser Inspection, Fire Pump. Flow Test, Fire Panel Inspection, Sprinkler Pipe Integrity Testing, Impairment Management, Fire Protection, Analysis, Fire Pump Run, Fire Sprinkler Test, Backflow Inspection), Environmental (Water Treatment Test, Monitor Well Test, UST/AST Review), Operations (Site Inspections, Site Walkthroughs, Hot Work Management, Read Meters, High-Voltage Tests, Infrared Tests, Roof inspections, HVAC inspections, Grounds Review, Winterization), Leasing Support (Pre-Tour Review, Manage Tenant Improvements, Close-Out Walkthrough) and Budget/Capital (Budget Preparation, an inspection of Elements Under Service Agreements, RFP Preparation, Capital Plan Reforecast and Manage Capital Projects)

Skills/Qualifications:

• High school or Bachelor’s Degree or equivalent experience
• Minimum 3-5years’ experience in the facility or property management field
• Minimum 3-5years’ experience in the facility or property management field
• Strong ability to multi-task and work with deadlines under pressure
• Excellent communication and organizational skills
• Knowledgeable in Microsoft Outlook, Word, Excel, PowerPoint, and/or CAD very beneficial