UX Designer

At Iron Horse, we are on the lookout for a self-motivated, creative problem solver with a strong background in UX design to join our team. We're more than just designers; we are flexible thinkers and champions of delivering outstanding customer experiences for our customers. Our passion is to craft compelling UX designs that drive growth for our B2B enterprise and emerging growth clients. If you're excited about the opportunity to collaborate with awesome individuals who value creativity and innovation, we want to hear from you.

You're a good fit for Iron Horse if:

• You possess the ability to see the big picture while paying meticulous attention to detail.
• You enjoy iterating on design ideas to make them better but also know when to let them stand on their own.
• You are obsessed with optimizing both the design process and visual language, and you are comfortable adapting when needed.
• You're always ready to assist your team members.

We're a good fit for you if:

• You thrive in an environment where innovative UX concepts are openly discussed and debated, fostering a culture of collaboration and creativity.
• You appreciate diverse perspectives and firmly believe that engaging multiple skill sets enhances the quality of any design project.
• You are a dedicated learner and an innovation enthusiast who keeps up with the latest design trends and emerging technologies.
• You are deeply committed to the success of everyone involved in the project, from fellow team members to client partners, and consistently uplift those around you with your creative expertise.

Role:

As a UX Designer, you will be an essential part of our creative team, focusing on creating seamless, intuitive, and engaging user experiences, pushing the boundaries through thoughtful design and user-centric strategies. This entails developing assets and creatives for omni-channel digital marketing initiatives. You will collaborate with a team of creative, strategy, and digital marketing experts, overseeing projects from concept to completion to ensure creative excellence and continuity across a range of mediums, including websites, landing pages, emails, client presentations, and interactive content.

Responsibilities:

• Collaborate with strategy, content, marketing operations, media and engineering to define and create innovative UX solutions taking into account indutry best practices, research and customer design guidelines and goals.
• Conduct user research and evaluate user feedback to gather insights and identify user needs.
• Create personas, user journeys, and storyboards to effectively communicate interaction and design ideas.
• Design wireframes, information architecture, user flows, and interactive prototypes to explore and communicate design concepts.
• Establish and promote design guidelines, best practices, and standards. Create and publish a design system for our customers.
• Stay up-to-date with the latest UX trends, techniques, and technologies.
• Produce quality designs from scratch using Figma or Adobe XD, from wireframing to polished design to hand over to the developer.
• Interpret client notes, copy documents, and written briefs into beautiful and effective UX designs.
• Communicate these design ideas using storyboards, user flows, sitemaps, and wireframes packaged for a customer presentation.
• Display original thinking and creativity, and meet challenges with resourcefulness and innovation.

Qualifications:

• US Citizen or Resident.
• At least 4 years experience with B2B brands, preferably at a digital agency.
• Experience working on projects that optimized website conversion is a big plus.
• Have an outstanding portfolio, featuring unique ideas, integrated campaigns, and aesthetic sensitivity
• Proven UX design experience with a strong portfolio showcasing your work and process.
• Proficiency in a variety of design tools such as Sketch, Figma, Adobe XD, and others.
• Up-to-date with the latest UX trends, techniques, and technologies.
• Ability to manage multiple projects and produce high-quality work under tight deadlines.
• Excellent written and oral communication skills.
• A track record of gaining trust and respect by consistently demonstrating exceptional creative, strategic, and analytical thinking skills.
• Curious about technology and comfortable with adapting to new tools.
• Experience in conducting user research and usability testing is a plus.

If you are interested and qualified, please submit a cover letter, resume, and digital portfolio (in PDF format or link to a personal portfolio site). This position is available as hybrid and/or remote (US Citizen or Resident) Candidates who reside in the Portland, or San Francisco area have the option to work in office.

About Iron Horse:

We’re a close-knit group of strategic thinkers and innovation chasers with serious marketing chops. Based in San Ramon, CA and Portland, OR we share a drive to take the complex and make it simple, and a passion for a job well done. Learn more about what makes us us.