Assistant Dispatcher

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

SUMMARY:
The Assistant Dispatcher assists with administrative tasks related to planning, assigning, executing, and following up on daily tasks for transportation operations.

Responsibilities:
Communicating client-facing information by confirming upcoming ETAs and scope of work to be executed onsite to clients through pre call/email process.

Communicating driver-facing information by organizing all digital and physical work instructions including waybills, photos and special instructions. Reviewing work orders for legibility in printed and digital form.

Coordinating through-bill paperwork handoffs with internal departments and third parties.

Communicating driver start times daily.

Assisting Logistics Superviors in monitoring driver progress on tracking systems and facilitating follow up process.

Updating system of record with actual use of labor and materials to close out billing.

Assisting drivers with completing computer based training, submission of worked hours, expense reports and other in-office tasks.

Assisting completing and maintaining driver qualification files for current drivers and new hires.

Calculating and submitting mileage manifest for payroll bi-weekly

Maintaining registration and insurance on vehicles.

Coordinating vehicles for repair and return.

Requesting purchase orders and making purchases at Logistics Managers discretion.

Providing general administrative and logistical support to the Logistics Supervisors and coverage as needed.

Moving trucks and assisting in the field as needed.

Key Skills, Requirements and Competencies:
Administrative support experience in a professional environment

Excellent verbal communication, written communication, and proofreading skills

Keen sense of accuracy and attention to detail

A professional demeanor and the ability to handle matters confidentially

Ability to provide excellent internal client service and exhibit a sense of urgency to complete duties in a timely manner

Ability to interface well with all levels of employees in a highly professional and friendly manner

Proven team player

Desire to be part of a rapidly expanding business

Proficient in Google Office platforms (Gmail, Google Calendars, other G Suite apps)

Ability to adapt to changing software platforms as needed

Drivers License and clean driving record

US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

CAN: Iron Mountain Canada Corporation (“Iron Mountain”) is an equal opportunity employer and

employs qualified individuals based upon job-related qualifications regardless of race, religion, colour, sex, national origin, age, disability, sexual orientation, or any other status protected under applicable provincial, federal, or local law.

Ontario: Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Category: gja\_Transportation Administration

\#transportation

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0047613X