What are the responsibilities and job description for the Customer Service Representative I position at Island Holdings?
Duties:
Service calls from agents, policy holders, and others relating to billing, policy and claims questions in a timely and professional manner. Provides service directly or refers calls to the appropriate resource. Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence and email request according to the designated authority levels.
Education/Experience:
Protecting Hawaii's families and businesses since 1939, Island Insurance is the first and only Hawaii-based company to be recognized as one of the Top 50 Property & Casualty (P&C) Insurance companies in the nation by the Ward Group for 15 consecutive years. As the state's largest locally-owned and managed P&C insurance company, Island Insurance holds financial strength ratings of "A" (Excellent) by A.M. Best, one of the world's oldest and most authoritative insurance company financial ratings organizations.
Submit resume and salary requirements to:
As a condition of employment, this position requires proof of vaccination. If hired, the Company requires that all employees be vaccinated or be approved for a reasonable accommodation (medical or religious).
An Equal Opportunity Employer
Service calls from agents, policy holders, and others relating to billing, policy and claims questions in a timely and professional manner. Provides service directly or refers calls to the appropriate resource. Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence and email request according to the designated authority levels.
Education/Experience:
- High school diploma or general education degree (GED) required.
- 1 year call center experience and/or technical rating experience/training in personal multi-lines preferred.
- Combination of education and job-related experience equivalent will be considered.
- Continuing education in insurance and job-related issues and subjects required.
- Must possess or work towards attaining the Hawaii State Property and Casualty Solicitor's License.
Protecting Hawaii's families and businesses since 1939, Island Insurance is the first and only Hawaii-based company to be recognized as one of the Top 50 Property & Casualty (P&C) Insurance companies in the nation by the Ward Group for 15 consecutive years. As the state's largest locally-owned and managed P&C insurance company, Island Insurance holds financial strength ratings of "A" (Excellent) by A.M. Best, one of the world's oldest and most authoritative insurance company financial ratings organizations.
Submit resume and salary requirements to:
hr@islandholdings.com
As a condition of employment, this position requires proof of vaccination. If hired, the Company requires that all employees be vaccinated or be approved for a reasonable accommodation (medical or religious).
An Equal Opportunity Employer
Recommended Skills
- Billing
- Call Centers
- Claim Processing
Salary : $16 - $26
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