Change Manager Consultant
Job Posting for Change Manager Consultant at IT Customer Service - POST
Title: ITIL Change Manager Consultant
Location: (Newark,NJ)/Hybrid.
MAIN FUNCTIONS:
- Infrastructure and Application Change management experience.
- ITIL Certification Configuration and Release management Tasks, Duties, and Responsibilities
- Change Management Tools – Footprint and/or Servicenow. Initial configuration and management.
- Overall Change Management accountability. Take ownership of Change Request (CR) throughout the cycle.
- Applying a well-structured change management plan, methodology for any changes on employees or processes caused by projects.
- Developing a change management plan considering the change details and affected groups.
- Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
- Identifying potential risks and anticipating the resistance and developing specific plans to address or mitigate the concerns.
- Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
- Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
- Supporting the implementation of plans by business leaders and employee-facing managers.
- Working with project teams in integrating change actions into the actual overall project plan.
- Identifying performance and resistance gaps and working to develop and execute corrective actions.
- Conducting and facilitating Change Management meeting.
- Complete other duties as assigned
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
Work Location: One location
Speak with the employer
91 7323946877
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Salary.com Estimation for Change Manager Consultant in Newark, NJ
$84,265 to $107,219
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IT Customer Service - POST
Newark, NJ
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