Systems Engineer III - DHS OSDSS

Overview

JOB TITLE: System Engineer III

GOVERNMENT AGENCY: DHS OSDSS

POSITION INFORMATION: Full-Time

FLSA STATUS: Exempt

LOCATION: Washington, DC

CLEARANCE REQUIREMENTS: Ability to obtain DHS Public Trust 

BENEFITS: Health, Dental and Vision, 401(k), Paid Federal Holidays, PTO, Education Reimbursement

ITC Federal, LLC is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Provides support for implementation, troubleshooting, and maintenance of IT systems. Manages IT system infrastructure and any process related to these systems. Provides support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems. Provides second level problem identification, diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remain involved in resolution process. Provides support for the escalation and communication of status to agency management and internal customers. Must possess experience in one or more systems and architectures.

Qualifications

• Must be able to pass a Federal background investigation
• Must be able to support “On-Call Schedule”
• Must have an aptitude to learn new tools and technologies
• Experience supporting Linux and Windows Operating Systems
• Experience supporting Nagios
• Experience with UNIX/Linux/Windows system administration (command line level), including experience with PowerShell and Scripting (Python, JSON, Ruby, BASH).
• Experience with scripting languages and automation: Ex: PowerShell, JSON, Python, Terraform, Bash, YAML, Cloud Formation, AWS CLI.
• Experience with Cloud Migration, automation and DevOps tools: Such as: Ansible, Jenkins, Maven, Ant, SonarQube, Nexus, Jira, Confluence, Git/GitHub, Packer, Terraform.
• Hands-on experience with Amazon Web Services (AWS) and/or Azure including migration, deployments, automation of build-outs for Stack and Containerize Environments; and best practices in all major services they provide including but not limited to: networking, image management, compute, storage, monitoring and App-Services. 
• Security using LDAP registry and setup of SSO using SPNEGO and SAML
• Advanced troubleshooting skills including analyzing log & trace files, opening service requests, collecting documentation, working with Vendors, and driving problem resolution.
• Ability to coordinate configuration changes, installs, & upgrades with application owners—including planning, scheduling, status reporting, and following company change control procedures.
• Ability to create support documentation & written procedures for routine and non-routine tasks.
• Support day to day operations, monitoring and problem resolution for any issues that arise with the infrastructure or security concerns.
• Analyze user interfaces, maintain software performance tuning, analyze workload and analyze proposed system upgrades and insertion of COTS products in the infrastructure.
• Analyze security impacts of proposed system upgrades or changes to the infrastructure including the implementation of COTS products.
• Understanding/familiarity with cloud security framework.

PREFERRED

• Experience supporting OBIEE and Informatica
• Cloud Certifications in one or more of the following: AWS, Azure, Google
• Experience using Ansible to develop, code, test, and debug new playbooks and enhancements to existing software.
• Experience automating build out of environments using infrastructure as code (terraform)
• Experience building and maintaining CI/CD pipelines

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.