Program Manager

Overview

Title: Program Manager

Location: National Capital Region (NCR)

Reports to: Vice President, Operations

Status: Full-time

The Program Manager (PM) will oversee an assigned portfolio of ITility Professional Services contracts supporting DoD and Federal customers. The PM will drive contract operational efficiencies and effectiveness - delivering programs and projects to enable success.  The PM will manage project schedules, budgets, and quality across the portfolio.  The PM will maximize the quality of service delivery, grow business revenues, and serve as the primary ITility customer point of contact on contractual and all business matters.

Responsibilities

The scope of the management duties include:

• Program Management (Executing on Contractual Requirements)
• Program Quality Assurance
• Customer Relationship Management
• Corporate Revenue growth by maximizing Customer Enhancements

To be successful in this role, you will:

• Be hyper-focused on customer engagement and hyper-critical of program quality.
• Have a demonstrated history of building strong customer relationships – becoming a trusted mission partner.
• Have a successful record of identifying and managing new growth opportunities within a Federal portfolio of contracts.
• Have a proven ability to think critically, solve problems and effectively communicate solutions that provide performance enhancements that add value to the customer.
• Bring a deep familiarity of prior experience participating in business development, capture activities, and proposal/solutions development.
• Have demonstrated leadership skills.
• Be an exceptional communicator (writing, speaking, and decision-making skills).
• Provide strong customer service and interpersonal skills.
• Partner with senior leadership on roadmap design and developing program solutions to optimize and evolve existing programs in a manner that will allow the organization to scale.
• Ensure the effective management of scope, schedule, cost, quality, staffing, communications, risk, and subcontractor performance to sustain exceptional performance across all projects.
• Regularly engage with all appropriate project stakeholders to identify and develop performance enhancements and solutions that bring value to the customer.
• Enable growth of assigned portfolio of contracts and participate in ITility planning and enhancement activities.   
• Influence customer decisions through collaboration, leadership, and a customer-focused approach.
• Analyze performance, processes and program quality to make assessments and recommendations for improvement.
• Identify capability enhancements that add value by resolving problems, issues, gaps or variance in performance to meet customer specified, implied or emerging requirements.
• Establish Program goals and develop plans to meet those goals.
• Manage and lead project resources, develop and communicate individual responsibilities, ensure accountability, and foster professional development.
• Travel as required to engage customers and employees.

Qualifications

Qualifications:

• Bachelor’s Degree
• 15 years of demonstrated leadership experience, organizational management, and/or training skills. Experience may include - military leadership, program management, project management, and/or business development experience demonstrating success in developing programs of record, long-range planning, establishing priorities, synchronizing activities & allocating resources, assessing performance, and executing/altering plans as needed.
• Prior experience managing federal contracts in excess of $20M annually, preferred
• Thorough understanding of the DoD mission, organizational structure, functional responsibilities, and an established professional network within the DoD and/or Federal community.
• Successful Strategic Integrator (SI) Program Management experience – preferred.
• Senior IT professional management experience leading DoD and/or Federal programs, preferred.
• Project Management Professional (PMP) – preferred.
• Computer skills: to include – Microsoft Suite (Word, PowerPoint, Excel, Project)
• Current Security Clearance with ability to obtain and maintain TS clearance.

ITility is an Equal Opportunity Employer

ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive.

ITility is committed to the principle of equal employment opportunity, and complies with all applicable laws which prohibit discrimination and harassment in the workplace. ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, age, disability or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility’s offices, client sites, other locations where ITility is providing services, and to all work-related activities.

Salary : $20 - $0