Founded in 1912, ITW (NYSE: ITW) is a global industrial company centered on a differentiated and proprietary business model. The company’s seven industry-leading segments leverage the ITW Business Model to generate solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s more than 43,000 dedicated colleagues around the world thrive in our decentralized, entrepreneurial culture. In 2022, the company achieved revenues of $14.5 billion, with roughly half coming from outside North America. To learn more, please visit www.itw.com.
Division Description:
ITW Electronics Assembly Equipment (EAE) Division is made up of four brands strongly recognized by Contract Manufacturers and OEM’s in the Electronics and Industrial Markets. The Division designs, develops, manufactures, and markets capital equipment primarily used in the assembly process of Printed Circuit Boards (PCB’s) and other industrial applications. In 2021 the Division had revenues above $200M and is positioned for above market rates of growth.
This position supports Despatch Thermal Processing Technology, specifically high-performance industrial ovens and other thermal products. The Manufacturing Technical Support Specialist is the first point of contact (via phone, email, or on-site visits) for external customers and distributors seeking technical assistance with equipment issues and spare parts needs. As the key person assisting our customers in maintaining high levels of equipment productivity and knowledge, this role has high visibility within the organization and directly impacts customer satisfaction and loyalty.
Primary Responsibilities:
Working conditions involve seated computer work and occasional operation and work on company equipment/products. requires 50% sitting, 20% standing, 10% bending, 10% walking and 10% light lifting up to 25 pounds. A valid passport is required.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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