Sales Engineer

Company Description

We are a commercial kitchen ventilation manufacturing company located in beautiful Tualatin, Oregon! Gaylord Industries, a business unit of ITW, has been around for more than 50 years. What sets us apart? An amazing benefits/compensation package! Our benefit package is quite competitive, comprehensive, and affordable for you and your family. Other perks: great culture, a 7.5% employer 401K contribution, and a small-company feel, filled with a handful of tenured subject matter experts. What's fun about Gaylord and this role? The ability to walk right into our shop and see the product that you designed be built by your soon-to-be co-workers!

Job Description

Compensation: /- $70000 to commensurate with experience

Required proficiency: ability to read blueprints and technical aptitude in relation to ventilation or a ventilation-like product. Fields that may align well: air filtration, vacuums, fans, pipes, pumps, and any manufacturing role that entails the movement of air, liquid, or gas.

Holistic view of the Sales Team as it related to the Sales Engineer role:

1. Gaylord Regional Manager(s) reaches out to customer.

2. Customer chooses Gaylord.

3. Customer is guided via Regional Sales Manager(s) to reach out to Sales Engineer Team.

4. Sales Engineer Team uses a proprietary tool that provides a design of our product(s) and also provides quote. Use of AutoCAD to complete drawings or adjust drawings when necessary.

5. Sales Engineer is the primary contact for our customer until product is released into production, built, and shipped.

Skills / Ability:

·       Project management skills ·     

·       Skills to quote standard designs

·       Skills to design and quote fire protection

·       Skills to quote Non-standard designs

·       Proficient in reading and comprehending: floor plans, kitchen layouts, mechanical blueprints and specifications

·       Ability to articulate a value proposition

·       Customer relationship skills

·       Critical thinking and problem-solving skills

·       Excellent verbal, written, and interpersonal communication skills

·       Basic skills to draw in AutoCAD 2D

·       Proficient in Microsoft Office Applications

·       High Aptitude for creating sense of urgency, accuracy and responsiveness

·       Organized and detail oriented

·       Analytical Skills

·       Results Driven

·       Teamwork oriented

PREFERRED QUALIFICATIONS

·       Ventilation Hood design experience

·       HVAC and Controls Design experience

·       3D Solid Modeling experience; i.e. Inventor or Solidworks

·       REVIT experience

·       Moderate understanding of Building HVAC Systems in order to design and design and quote projects

Scope
Reports to Inside Sales Manager. Position will support the Field Selling Organization to achieve sales goals. To execute the request for quote to release for fabrication process for Field Selling Organization, Foodservice Consultants, Mechanical Engineers, Targeted Specifiers and Dealers to achieve year-over-year growth in quotes, sales and hit-rate.

Function

Under indirect supervision, provides technical sales support to assure successful customer integration and implementation of established organization products. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs. Prepare cost estimates and engineered drawings by studying blueprints, plans and related customer documents; consulting with engineers, architects, consultants and other professional or technical personnel. Typical post-sale activities include gathering data and information on customer and participating in developing presentations relative to keeping customer current on how organization's product enhancements can meet customer's changing business needs.

ESSENTIAL FUNCTIONS/Responsibilities:

·       Process orders and releases as assigned by the Inside Sales Manager

·       Read plans and kitchen layouts; interpret into hood designs.

·       Use proprietary design tool and AutoCAD to design, draw and quote project opportunities within requested and reasonable due dates.

·       Design fire suppression, Ansul Systems.

·       Design and quote DCV (Demand Control Ventilation)

·       Support Sales Reps and Foodservice consultants as assigned by Sales Manager.

·       Assists in the preparation and presentation of technical proposals of how organization's products can meet the customer’s needs. 

·       Assists in the preparation and presentation of customer systems/equipment needs to assure complete plan is feasible within cost, time, and environment constraints.

·       Assist and support methods to measure the customer experience and post on Key Performance Indicators (KPI) boards track and improve performance towards 100% customer satisfaction.

·       Support a culture and work practice with peers where performance on response times, accuracy and follow-thru meets Sales Manager objectives.

·       Practice safe work environment guidelines according to policy.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       While performing this job the employee is frequently required to sit, talk and hear use hands and fingers to feel, handle. The employee is occasionally required to walk or operate office equipment and reach with hands and arms.

·       Specific vision abilities required by this job include: vision and ability to adjust and focus, in order to read floor plans, kitchen layouts, mechanical blueprints and specifications. 

·       Sit at a desk and work on a computer for several hours per day.

·       Occasionally lift and carry up to 20 lbs.

WORKING CONDITIONS

·       Office Environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Additional Information

ITW Gaylord is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.