Customer Service Associate

IW Technologies
Elgin, IL Full Time
POSTED ON 5/30/2024 CLOSED ON 7/30/2024

What are the responsibilities and job description for the Customer Service Associate position at IW Technologies?

Job Description

The customer service team member will be responsible for helping customers by entering orders and updating customer accounts.

Responsibilities:

  • Input customer orders
  • Entering data into a central database
  • Retrieving data as requested
  • Inbound/Outbound calling of customers as needed
  • Develop and maintain a knowledge of the evolving products and services
  • Search inventory and order stock for Sales Orders
  • Special Projects or tasks as needed

Qualifications:

  • Proficient in Microsoft Outlook, Excel & Word
  • Previous experience as assistant, in Customer Service or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

The hours for this position is in the office Monday - Friday from 8:30am - 5:00pm

Salary : $28,200 - $35,700

Field Service Technician
Atlas Copco Compressors LLC -North America Customer Center -
Chicago, IL
Customer Service Rep
Service Partners -
Itasca, IL
Customer Service
A-1 Airport Limousine Service, Inc -
Bloomingdale, IL

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Associate?

Sign up to receive alerts about other jobs on the Customer Service Associate career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,424 - $52,960
Income Estimation: 
$47,688 - $60,298
Income Estimation: 
$58,845 - $77,629
Income Estimation: 
$73,557 - $99,047
Income Estimation: 
$73,557 - $99,047
Income Estimation: 
$98,106 - $136,449

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Associate.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,270 - $36,482
    • Income Estimation: $29,421 - $36,515
  • Customer Service Skill

    • Income Estimation: $27,465 - $34,315
    • Income Estimation: $27,412 - $38,111
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Associate jobs in the Elgin, IL area that may be a better fit.

Customer Service Representative - Roselle, IL

Signode -Customer Service Representative, Roselle, IL

Call Center Agent

Customer Service Manager, Schaumburg, IL