What are the responsibilities and job description for the Lead team position at J&H Family Stores?
BROAD FUNCTIONS : To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.
SPECIFIC RESPONSIBILITIES :
In addition to all duties of a Team Member - Levels I and II the Lead Team Member is responsible for the following :
1. Supports Store Manager in loss prevention efforts
2. Provides as a back up for paperwork, deposit and orders in the absence of a manager
3. Checks gas prices
4. Provides assistance with scheduling employees
5. Assist with Month End procedures.
CONTACT WITH OTHERS - Internal :
1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis
CONTACT WITH OTHERS - External
1. CUSTOMERS
2. Vendors
PREREQUISITES :
- Education : High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
- Attend and complete the 'Train the Trainer course'
- Experience : Ability to understand, articulate and implement written and verbal instruction.
- Ability to interact with customers on a friendly basis and work in a fast-paced environment
- Must be able to be on call / work two weekends per month
- Must be able to work 35-45 hours in a week
- Must have reliable transportation
- Must have the ability to be on call 24 hours a day
- Physical :
- Must be able to work any area of the store when needed and to operate a computerized Point of Sale system / cash register.
- Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
- Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
BENEFITS :
- Eligible for Insurance with FSA - 1st of the month, following 60 days from date of promotion.
Last updated : 2024-09-25
