Homecare Office Assistant

J J Choice Inc
Raynham, MA Full Time
POSTED ON 6/30/2024 CLOSED ON 10/28/2024

What are the responsibilities and job description for the Homecare Office Assistant position at J J Choice Inc?

Benefits:
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.
·         Answer and screen telephone calls using established and appropriate greetings to greet clients and the public 
·         Handle incoming calls & inquiries, take detailed messages & route calls to appropriate person
·         Call and vet caregiver applicants on the VA caregivers’ leads system on a daily basis
·         Supports company’s HR function
·         Maintain confidentiality of all information pertaining to employees, clients and clients’ family members. 
·         Call and maintain positive relationship with clients and referral sources.  
·         Request and schedule meetings and appointments with professional referral sources 
·         Demonstrate dependability and maintain regular and predictable attendance. 
·         Deliver fliers and brochures to referral sources as needed
·         Perform other functions as deemed appropriate by the management team.
 
REQUIRED JOB KNOWLEDGE AND SKILLS:
·      High school diploma and two years of experience in an office setting, preferably in healthcare or homecare. 
·      Excellent written and verbal communication skills
·      Excellent organizational and time management skills
·      Interpersonal skills using tact, patience and courtesy
·      Strong communication skills, both oral and written
·      Proficiency with Microsoft Office (Word, Excel and Outlook) applications, Internet skills, scheduling systems such as Clearcare, Wellsky & other healthcare industry related-software  
·      Ability to listen and communicate clearly, fluently and diplomatically 
·      Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
·      Present a well-groomed image that reflects the professionalism of the business.
·      Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions. 
·      Familiarity with QuickBooks, payroll and billing are preferred but not required for this position·      
Work independently and proactively with minimal direction and/or supervision.
·      Ability to lawfully work in the U.S.

Experience working for a Home Care agency preferred but not required

PHYSICAL/ENVIRONMENTAL DEMANDS:
·         Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.   
·         Reliable transportation 
·         Must be able to properly operate office equipment. 
·         Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.
·         Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.
 
HHA’s and CNA’s are strongly encouraged to apply for this position.

Benefits
·       Competitive wages
·       401(k) matching
·       Paid time off
·       Vacation
·       Holiday Pay
·       Advancement Opportunities
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