Account Supervisor, Public Relations

Who are we?

20Two Studio is a PR and social agency passionate about bold storytelling for lifestyle brands in the travel, hospitality and wellness industries. We are spirited and strategic, and on our team you’ll accelerate your career working on creative, meaningful, ROI-driven campaigns, telling compelling stories, and leading with passion to connect our clients with brand building awareness and success. Being a part of this team, you’ll aid in the Studio’s commitment to its clients and staff through an honest approach, creative integrity, and a real passion for awesomeness. The Studio’s full client roster can be found here.

At 20Two Studio, we deeply care about our company culture and believe in a work-life blend, encouraging our employees to learn and grow through travel experiences outside of the workplace.  We work with established, emerging, and rising brands whose qualities are equally mirrored in the teams who represent them.
 

Who are you?

The name 20Two is inspired by the number 22, which is considered to be a master number focused on accomplishment at the highest level. The number carries the energy of duality which is demonstrated through The Studio team’s dedication to creative thinking and ROI-driven approach - and that is what we seek in you. You’ve mastered the art of media relations with strategic publications and now you’re ready to up-level into creatively delivering and leading account strategy with an ROI-centric mentality. 

The number 22 also symbolizes adaptability and insight, which help to drive the agency’s innovation and strategic approach to creative storytelling. You know how to strike the balance between delegating and delivering, creating opportunities to share your know-how with more junior members on your team.

You fearlessly navigate conversations with direct reports, sharing both constructive feedback and praise, knowing that candid and caring feedback helps everyone grow.  As a leader both internally and for our clients, you are excited to contribute to the culture and success of the teams you lead and serve.

The Role

As the Account Supervisor, you are now considered management at 20Two Studio, which means you’ll have the opportunity for both tactical management account management, as well as broader leadership where you can offer coaching, guidance, and career support to your direct report and account teams. You’ll have the opportunity to be the day-to-day lead on smaller accounts, managing internal delegation, while also starting to step into account strategy with a Director’s help. This means you’ll own the process for creating year-long strategies for our clients (putting together the template, delegating slides, and leading creative brainstorming) and will also be learning how to anticipate the client’s needs before they even ask. You’ll be busy attending FAMs and Media Missions, are beginning to join pitches for new business, and are upping your media relations game to focus more on KPI’s and bigger placements and stories. This is the level where you’ll also start handling the contract renewal process, as well as new contracts for new clients/ new business. You’ll also regularly attend industry events and raise your hand to participate in webinars and virtual events when able.
 

Duties and Responsibilities

Account Client Management 

• Manage day-to-day client activities, including communication, research, planning, implementation and evaluation of public relations activities, and paying careful attention to budgets, resources, deadlines and client expectations

• Strategically and quickly react to client needs
• Lead your accounts through their 90 day goals, adapting, evolving and enhancing the tactics along the way 
• Lead small accounts seamlessly, moving towards bigger leadership opportunities
• Develop and implement creative & media worthy programs 
• Create the strategy as an Account Lead on some accounts, asking for support from the Leadership Team when necessary  
• Begin to utilize Harvest to manage team member’s time and account profitability
• Develop press worthy programs and ideas for clients

Media Relations

• You are a master at creating buzz-worthy collaborations or spinning basic info into a bigger story
• You have a solid, trusted network of A media relationships whom you can tap on a moments notice 

Team Leadership

• Begin managing direct report(s), providing leadership, guidance, feedback and coaching to direct report(s) and account teams both in person and remotely
• Support and offer insight as needed to senior leadership

New Business

• Regularly participate in 20Two Studio new business pitching, with the ability to articulately define what sets us apart

20Two Studio / Industry

• Weave your industry involvement into the collective knowledge base of the agency, reporting back on insightful information and creating opportunities for clients 
• Responsible for developing one educational based workshops each year

Other

• And other tasks, projects, or duties as required 

Experience

• College Degree or comparable experience required 
• At least 5 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenas
• Agency experience a must, In-house experience is a plus
• Must have stellar client and media references
• Must have strong and proven relationships with local, regional and national media contacts
• Must have strong, effective and proven management skills

Requirements

• Ability to commute to one of our 5 US-based offices: San Diego or Los Angeles, CA; Denver, CO; Nashville, TN; or New York City, NY
• Ability to travel for client needs
• Excellent computer skills, including  Word, Excel and Powerpoint in a Microsoft Windows environment
• Excellent oral and written communication skills
• Excellent interpersonal skills, experience in a hospitality environment is a plus
• Excellent time management and organizational skills
• Must be able to identify and resolve problems in a timely manner
• Strong knowledge of media and news cycles
• Ability to thrive in a deadline-driven environment
• Strong understanding of Facebook, Twitter and Instagram
• Foundational understanding of Influencer engagement
• Polished and professional demeanor 
• Self motivated with a positive nature
• Must have a valid passport for international travel

Benefits
20Two Studio offers a competitive benefits package, inclusive of but not limited to:

• Competitive base salary: $75,000 - $85,000, commensurate with experience and location
• Commission
• Year-end Discretionary Bonus
• 401K
• Medical, Dental, Vision, Pet Insurance
• Hotel Trade
• Birthday PTO
• Accrued PTO
• Hybrid office schedule
   

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. 
 

EQUAL EMPLOYMENT OPPORTUNITY
20Two Studio strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 
 

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

20Two Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. 20Two Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms

Salary : $75,000 - $85,000