Area Supervisor

Proudly serving the oil and gas industry since 1960, J-W Power Company provides leasing, sales, parts and service of natural gas compression equipment. We are one of the largest privately-owned compression fleet organizations in the United States and a proven industry leader with an impeccable reputation for field service. Our greatest asset is our culture, our people and the significant role each employee plays in the success of the organization.

POSITION SUMMARY:

This position is responsible for supervising all aspects of field operations within the assigned area, including safety and regulatory compliance, staffing, employee development, operating expenses and budgets, while ensuring that all revenue service, gross margin goals are achieved or exceeded for the assigned area. Other duties include enforcing Company standards and procedures, ensuring overall operational efficiencies, customer service, oversight of the quality of service provided, and capacity planning. Serve as the area representative between other departments/locations.

ESSENTIAL DUTIES & RESPONSIBILITIES: may include any or all of the following.

• Work directly with the Field Foremen in coordinating the activities of all Technicians assigned to the area, including supervising and monitoring their work and job assignments.
• Ensure technician assignments are efficiently organized in order to minimize driving and response time.
• Assist with training technicians in technical and service competencies as well as the processing of all required documentation and oversee major repair decisions.
• Monitor unplanned service call frequency, rental fleet/vehicle maintenance expenses, and review all field service reports.
• Review and approve local purchases, assist with monitoring warehouse and service vehicle inventories including investigating, documenting and resolving misapplications of equipment.
• Supervise start-ups and monitor requirements for actual vs. quoted conditions, unit placement, and the use of proper suction, discharge and vent lines.
• Ensure that the appropriate environmental and safety accommodations and precautions are implemented and followed in start-ups.
• Communicate regularly with District management on the status of area personnel, staffing levels, productivity, revenue/margins and any developments regarding service issues or customer concerns.
• Be proactive in responding and addressing customer requests and needs while representing the Company in a professional manner at all times; develop and maintain internal as well as external customer relationships.
• Encourage, develop, and ensure a safe work environment.

POSITION QUALIFICATIONS (COMPETENCY STATEMENTS):

• Demonstrated ability to understand the proper use of and effectively utilize various industry specific tools.
• Proven ability to interact with people, clear fluent expressive use of verbal and written language to convey information and ideas.
• Proven customer service skills, industry specific product/services knowledge, and is able to deal with customers tactfully and efficiently.
• Demonstrated ability to maintain a consistent and positive customer service image, frequently under difficult conditions.
• Demonstrated planning and organizational skills necessary to prioritize, and coordinate workload.
• Proven hands-on leadership experience, providing a highly motivated and passionate work/leadership style, with team building experience; able to motivate and empower others and identify the best people for the job.
• Able to listen, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Demonstrated ability to analyze information, use logic and reasoning to identify the strengths and weaknesses, evaluate results to choose the best solution, alternative solutions, solve problems or determine approaches to problems.

SKILLS & ABILITIES:

Education & Experience:

• Associate’s Degree or extensive vocational training and 10 years of industry related experience with five or more years in a Lead/Supervisory role; or the equivalent combination of education and experience is required.

Computer skills:

• Adequate level of proficiency in Microsoft Office Suite Applications.

Certifications & Licenses:

• Valid Driver’s License.
• Forklift Certificate or the ability to obtain one.

SUPERVISORY RESPONSIBILITIES:

Directly as well as indirectly manages employees in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Scope may include supervision of direct reports as well as indirect supervision of their direct reports.

• Directly/indirectly manages 15 Area personnel.

GENERAL STATEMENT:

• This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Company reserves the right to change this job description and/or assign tasks for the employee to perform based on business necessity.

REASONABLE ACCOMMODATIONS STATEMENT:

• To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

• The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; these requirements can be met with the use of corrective lenses.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5 hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5 hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

N (Not Applicable) Activity is not applicable to this position

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee typically encounters while performing the essential functions of this job.

BENEFITS STATEMENT:

• Benefits package to include: paid time off, 401(k) plan and company match, medical, prescription, dental and vision, life and disability plans, along with flexible spending accounts, and additional benefit programs.

COMPENSATION STATEMENT:

• Compensation is commensurate with skill level and experience. Position is eligible for annual bonus consideration based on achievement of company performance targets and individual goals. Position may include company provided vehicle for business use only or personal vehicle allowance.

Pay Range: $95,680 - $119,600