Client Support Associate

Jackson Hewitt
Jamestown, NY Full Time
POSTED ON 12/4/2023 CLOSED ON 1/31/2024

What are the responsibilities and job description for the Client Support Associate position at Jackson Hewitt?

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!Join our team as a Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!No matter your work background or experience level, we welcome you to apply!Perks:Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)Teladoc (Unlimited Teladoc sessions for you and your whole household for $13 per month)Free Employee Assistance Program (EAP)Corporate discount programOpportunities for advancement within the organization or as a tax pro.Free tax preparation training and PTIN registrationFree continuing tax educationEnrolled Agent materials and testing reimbursementDiscounted Friends and Family tax returns (terms apply)What you need:Strong interpersonal and communication skillsExperience in a fast-paced retail environmentBasic computer proficiency and ability to troubleshootPrior customer service or sales experience preferred, but not requiredWillingness to learn and grow in a customer-focused roleIf you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Salary : $13

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