Information Technology (IT) Network Administrator

Description

The Information Technology (IT) Network Administrator (NA) is primarily responsible for network administration with limited systems administration. The employee is responsible for deploying, configuring, maintaining, and monitoring all active network equipment including wireless networks, switches, and firewalls in order to ensure smooth network operation of the healthcare technical infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and procedures adhere to organizational values and regulatory/legislative requirements. 

Job Responsibilities:

• The NA is accountable for all network systems and infrastructure that form the information technology backbone and communication foundation of the organization. Responsibilities on these systems include NA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation and reliability.

• Engineering of NA-related solutions for various project and operational needs.

• Install new / rebuild existing networks and configure hardware, peripherals, services, settings, directories, storage, backups, etc. in accordance with standards and project/operational requirements, as well as regulatory compliance.

• Install and configure systems such as necessary to support or improve the hospital and clinical operations of the organization.

• Develop and maintain installation and configuration procedures for secure network implementation and operation.

• Contribute to and maintain system standards and documentation.

• Research and recommend innovative, and where possible, automated approaches for network administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, network resources, systems and key processes, reviewing network and application logs, and verifying completion of scheduled jobs such as backups.

• Perform regular security monitoring to identify any possible intrusions.

• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

• Perform regular file archival and purge as necessary.

• Create, change, and delete user accounts per request.

• Provide support upon request from various departments and escalate as necessary to ensure issue resolution.

• Repair and recover from hardware or software failures.  Coordinate and communicate with impacted users, departments, or locations.

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

• Upgrade and configure system and network software that supports organizational per project or operational needs.

• Maintain operational, configuration, or other procedures.

• Perform periodic performance reporting to support capacity planning.

• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions when required.

• Maintain data center environmental and monitoring equipment.

• Maintains and ensures patient confidentiality at all times. 

• Follow HIPAA and secure equipment to be in regulatory compliance.

• Maintains current knowledge of all procedures of department.

• Attends staff meetings as scheduled.  

• Participate in on-call rotation.

This is a full-time position with benefits including medical, dental, vision, life insurance, retirement, accrued time off, short-term disability, and other supplemental plans. 

Requirements

· High School graduate or equivalent required

· Bachelor’s degree in computer science or equivalent field preferred. 

· Three years of experience in Information Technology preferred.

· Preference will be given to applicants with healthcare experience in a similar job title and/or with the following certifications: Microsoft Certified Professional (MCP) or higher, VMware Certified Associate (VCA) or higher, and CompTIA A or higher.