What are the responsibilities and job description for the Crew Member position at Jamba Juice?
Qualifications:
Passion for the Jamba brand and enthusiasm for learning more about Jamba products and nutrition.
Must be a minimum of 16 years of age.
Previous restaurant/foodservice experience recommended.
Knowledge of computer programs (MS Word and Excel)
Must be able to lift 30-40 lbs regularly throughout shifts.
Ability to stand, bend, reach and scoop throughout assigned shifts.
Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F (walk-in cooler & freezer).
Must be eligible to work in The United States.
Responsibilities:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer
Essential Functions:
- Deliver the ultimate customer service experience and impressions of the Jamba brand
- Clearly and concisely communicates product knowledge and information to all customers
- Responsible for customer product and service standards
- Fosters a positive, teamwork oriented environment
- Communicates clearly, concisely and accurately in order to ensure effective shift operations.
- Follow all company operations policies and procedures
- Execute Jamba Juice’s customer service standards:
- Greet and thank every customer with eye contact and a smile
- Recommend appropriate product to meet customer’s needs
- Enhance customer experience through engagement and sampling
- Respond to directions in an accurate and timely manner
- Adhere to all Jamba food, safety and security guidelines while respecting company equipment
- Operates cash register and handles cash transactions while adhering to Jamba Juice cash handling policies
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Morning shift
- Night shift
Application Question(s):
- How many years of customer service experiance do you have?
- What are the days and times you are available to work?
Experience:
- Basic math: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person