Salary Job Openings

BILINGUAL CONSUMER CARE SPECIALIST

JASCO PRODUCTS COMPANY LLC
OKLAHOMA CITY, OK Full Time
POSTED ON 2/18/2020 CLOSED ON 5/31/2020

Job Posting for BILINGUAL CONSUMER CARE SPECIALIST at JASCO PRODUCTS COMPANY LLC

Job Details

Job Location:    JASCO PRODUCTS-OKC - OKLAHOMA CITY, OK
Position Type:    Full Time
Salary Range:    $15.00 - $16.00
Job Category:    Customer Service

Description

Jasco is looking for Consumer Care Specialists that want to go above and beyond for our customers!

Shift is 11:00am-8:00pm, Monday through Friday.

  • Consumer Care Specialists serve our customers with excellence by striving to always exceed expectations while providing technical support for our products.
  • In this role you will handle phone calls from customers and help troubleshoot problems, answer general questions, and resolve all other consumer issues.
  • As a specialist you will receive training on all Jasco’s products; including things such as universal remotes, antennas, timers, and home automation devices.
  • Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals.

 

Jasco designs, develops and distributes light fixtures, lighting controls, power products and consumer electronic accessories.  We market these products under powerful brands such as Philips®, Energizer®, Honeywell®, Disney®, Marvel®, Star Wars®, Enbrighten®, EcoSurvivor®, Cordinate®, myTouchSmart®, Projectables®, Power Gear®, Uber® and more.  

Jasco was founded in 1975 and has since grown into an international operation employing people across the globe. Corporate headquarters and a state-of-the-art distribution center are centrally located in Oklahoma City, with sales offices throughout North and South America, business offices in Taiwan and Hong Kong and a Technology Center in Shenzhen, China.  For more information, please go to www.byjasco.com.

Qualifications


  • A high school diploma or equivalent is required.
  • A minimum of 1 year of previous customer service/call center experience is required.
  • Must be fluent in English and Spanish
  • Working knowledge of consumer electronics.
  • Ability to use Microsoft Excel.
  • Must be able to lift and carry products, chairs, returns, and office supplies as needed.

 

Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer.

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Salary.com Estimation for BILINGUAL CONSUMER CARE SPECIALIST in OKLAHOMA CITY, OK
$43,320 to $61,900
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