What are the responsibilities and job description for the LMS Coordinator position at JCCA?
JCCA is seeking a Learning Mangement System (LMS) Coordinator to oversees the development and administration of the agency’s Learning Management System - Relias. Responsibilities include maintenance of the system, the identification and integration of training content into the LMS system, the incorporation of training tools into the LMS system, and the development and maintenance of training tracking and reporting systems agency-wide. The LMS Coordinator is responsible for working in collaboration with training staff, Human Resources, and IT to ensure that the LMS system meets the training needs and requirements of the organization.
ESSENTIAL JOB RESPONSIBILITIES:
- In collaboration with IT, provide ongoing technical assistance regarding the Learning Management System across the agency;
- Develop and incorporate learning paths into the Learning Management System;
- Develop and incorporate training advertising, registration, evaluations, certificates, pre- and post-tests, and other system tools into LMS protocols.
- Identify and import relevant external content into the Learning Management System;
- In collaboration with Training Coordinators and HR, develop systems of training tracking and reporting;
- Collaborate with IT in the utilization of various hardware (smart phone, etc.) for the provision of staff development and training initiatives.
- Responsible for the ongoing maintenance and submission of training reports and dissemination
- Work in collaboration with HR, Quality, and program leads to ensure compliance with mandated trainings.
- Development of protocols related to use of the Learning Management System.
- Participate in audit preparation with respect to training;
QUALIFICATIONS:
- Bachelor’s degree required
- 2 years’ experience with learning management system use, in areas such as course deployment, content management, user support, system and analytical reporting and technical documentation
- Relias Certification levels I or II a plus
- HR Project Coordination and System Implementation experience is a Plus
- Effective communicator (verbal and written) with good interpersonal and presentation skills
- Works independently and collaboratively, as required
- Courageous; willing to attempt new things with the guidance of experts
- Builds effective relationships at all levels within the organization and with outside vendors
- Advanced in the use of Microsoft Office suite applications
