What are the responsibilities and job description for the Seasonal Fine Jewelry Commission Associate - Shops @ Lake Havasu position at JCPenney Careers 2018?
General Description
The Seasonal Commission Associate in Fine Jewelry’s role is important to ensure that we have plenty of hands on deck to serve our customers in fine jewelry during the very busy holiday peak! Bring your skills with the fundamentals of jewelry professionalism and let them work for you at JCPenney! You can get to know the products and help educate the customer on how your merchandise can enrich their lives.
Primary Responsibilities:
• Educates customers. Your merchandise can get complicated and customers need your help in understanding how things work or how they are best used. You love teaching them these things and seeing that smile on their face!
• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, you educate, and you make them want to come back!
• Maintains product presentation – You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all of our great products!
• Replenishes products – You’ve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need!
Core Competencies & Accomplishments:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
About JCPenney:
At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.
Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.