What are the responsibilities and job description for the Cashier/Sales Associate position at JCPenney?
- Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Partners with other team members when additional support is needed - Actively listens to customer issues in a calm and agreeable manner to resolve problems - Promotes FindMore with associates to drive sales and enhance customer service - Assists with credit, rewards and gift card programs throughout the store - Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP) * Checkout Standards - Completes checkout processes including returns and re-ticketing - Assists with the signing and merchandising standards at all checkouts - Assists with stocking and merchandising Impulse Fixtures - Proactively calls for assistance when additional help is needed in checkout - Proficiently utilize Point of Sale on Mobile Warrior device to support line management efficiencies - Notifies leadership when supplies are running low and assists with replenishment * General Operations - Assists with Omnichannel efforts as needed - Assists with recovery, merchandise go backs, replenishment and other operational tasks - Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives - Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
Salary : $13 - $0
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