Hairstylist/Cosmetologist

POSITION PROFILE PROFILE LAST MODIFIED: 10/20/20 10:06 AM

JOB TITLE: JOB CODE(S): PROFILE EFFECTIVE DATE:

Salon Designer / Senior Designer 0407(41, 42) 041010 10/04/2020

JOB PURPOSE:

To provide an extraordinary client experience by performing professional salon services that exceed client expectations making the jcpsalon the salon destination of choice.

REPORTS TO: KEY PARTNERSHIPS:

Salon Manager Master Designer, Customer Experience Specialist, Artistic Educators

KEY RESPONSIBILITIES FOR THIS ROLE:

• Client Experience

- Offers clients a positive experience by greeting, consultation, service performed, and explanation of product benefits used to create the ‘final look’

- Interacts with new and returning clients ensuring each experience extraordinary service
- Assists clients at all points - from the front desk to rebooking for future visits

• Client Base

- Utilizes Salon programs including but not limited to monthly new client acquisition promotion, service demonstrations and client referral offers to attract new clients and build a loyal client base * Performance Standards- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, attendance, and jcpsalon dress code- You are responsible for ensuring all state laws and company rules are followed to ensure a clean, safe environment is present for the clients and meets core standardsCORE COMPETENCIES

• Proposes and initiates actions on new ideas that improve our product, stores or practices.

EMBRACES A *Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
*GROWTH MINDSET Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.

• Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
• Applies a growth mindset by seeing change as an opportunity to learn and grow.
• Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive

THINKS company goals.
CRITICALLY Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts.

• Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
• Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.

DEMONSTRATES *Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
*LEADERSHIP Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.

• Creates a culture of development by coaching and teaching others.
• Aligns goals, processes, and culture to create momentum and champion a One Team approach.

TAKES *Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
*ACCOUNTABILITY Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.

• Develops positive and inclusive relationships across the organization.

IMPLEMENTS WITH *Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
*EXCELLENCE Implements project/plans that are well-organized and efficient, seeks feedback and takes action.

• Effectively delegates work and communicates plans and expectations to others.
• Demonstrates a sense of urgency and acts decisively and quickly.

DRIVES RESULTS Establishes aggressive goals and takes appropriate risks to achieve results.

• Shows confidence when challenged and will do the right thing even when it’s hard.
• Strives to achieve excellent results by creating a culture of continuous improvement.

Job Types: Full-time, Part-time

Pay: $14.00 - $51.89 per hour

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Store discount
• Vision insurance

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekend availability

Supplemental pay types:

• Commission pay
• Signing bonus
• Tips

Work Location: In person

Salary : $14 - $52