Operations Supervisor

JCPenney
Concord, NH Full Time
POSTED ON 7/8/2024 CLOSED ON 8/3/2024

What are the responsibilities and job description for the Operations Supervisor position at JCPenney?

General Description

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks

Primary Responsibilities:

  • Customer Service & Sales – Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
  • Store Operations – Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
  • Stockroom & General Operations – Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
  • Team Development – Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
  • Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:

  • Work experience- Minimum of 2 years retail leadership experience
  • Education- Bachelor degree or equivalent work experience
  • Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
  • Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
  • Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
  • Shows Courage – A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Job Type: Full-time

Pay: From $21.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Rotating weekends

Work Location: In person

Terrain Park Supervisor
RM Management and Operations LLC -
Danbury, NH
Ski and Ride School Supervisor
RM Management and Operations LLC -
Danbury, NH
Court Operations Supervisor (#24-189)
New Hampshire Judicial Branch -
Concord, NH

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Operations Supervisor?

Sign up to receive alerts about other jobs on the Operations Supervisor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$64,330 - $82,437
Income Estimation: 
$90,700 - $119,365
Income Estimation: 
$64,330 - $82,437
Income Estimation: 
$90,700 - $119,365

Sign up to receive alerts about other jobs with skills like those required for the Operations Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Global Operations Skill

    • Income Estimation: $73,593 - $103,343
    • Income Estimation: $78,629 - $98,181
  • Manage Staff Scheduling Skill

    • Income Estimation: $59,415 - $94,060
    • Income Estimation: $69,015 - $93,576
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at JCPenney

JCPenney
Hired Organization Address Hampton, VA Full Time
General Description Do you like working with your hands and staying active? Do the words "order" and "process" get you e...
JCPenney
Hired Organization Address Toledo, OH Full Time
General Description Primary Responsibilities: Supports Shrinkage and Safety Awareness programs: Aids Store Management to...
JCPenney
Hired Organization Address Johnstown, PA Full Time
General Description Do you like working with your hands and staying active? Do the words "order" and "process" get you e...
JCPenney
Hired Organization Address Downey, CA Full Time
General Description As the Sales Floor Assistant , you are accountable for driving customer service to achieve profitabl...

Not the job you're looking for? Here are some other Operations Supervisor jobs in the Concord, NH area that may be a better fit.

Snowmaking Supervisor

RM Management and Operations LLC, Danbury, NH

Parking Supervisor

RM Management and Operations LLC, Danbury, NH