Responsible for resolving customer delinquency and insuring that customer goals of establishing or re-establishing credit are met through timely payments. Also responsible for achieving established delinquency, charge-off and total collection goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in three key areas: Customer Service, Operations, Administration. Other duties as assigned.
Customer Service
Operations
Administration
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Previous consumer loan or collection experience, keyboarding/computer skills, excellent organizational skills, clear written and oral communication skills, good ability to interact with all levels of management, must be bondable.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
Physical setting:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
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