Customer Service & Insurance Sales (CSSR)

POSTED ON 9/27/2022 CLOSED ON 12/12/2022

Job Posting for Customer Service & Insurance Sales (CSSR) at Jeff Ivy District Manager

Job Description

The McCrea Miller Agency is expanding and we are seeking professionals with a customer service, sales, marketing, or hospitality background to start a lucrative career in the insurance industry. We need an energetic, coachable, and driven professional who is interested in helping us to continue the growth of our successful insurance agency. If you are a person who is motivated to grow professionally and personally, we will invest in your success. This is your opportunity to begin a rewarding career.


Base Salary/Hourly Commission Monthly Bonus Opportunities 



Bonus Opportunities

Weekends Off

Holidays Off

Performance Bonuses


  • Meet new business production goals and objectives as established.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Maintain knowledge of new products.


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.

Must have (or be willing to obtain within 30 days) General Lines Property & Casualty Insurance License.

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