Mini Golf Guest Services

Department/Division: Golf & Mini-golf / Operations
Status: Regular, Part Time employee
Pay: $9.26 per hour
Reports to: Assistant Golf Pro/Director of Golf and Tennis
Benefits: Parking and Amenities Passes
Retirement: Georgia State Retirement System (GDCP)
Closing Date: Open until filled
Note: Recreation Guest Service employees may be assigned to work in different recreation locations including mini-golf, golf, etc.

Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.

Job Summary:
Under limited supervision, Recreation Guest Services employee is responsible for, but not limited to, maintaining safety and over-seeing all operations of various recreation facilities including the tennis center, mini-golf, and skating rink (when open). Daily duties include delivering exceptional customer service, answering questions, maintaining cleanliness and accurate cash handling.

Description:

• Demonstrates and provides exceptional customer service.
• Complete guest transactions accurately.
• Facilitate daily facility and group programs.
• Maintains and ensures the facility areas are kept clean and properly maintained including guest areas and employee work spaces.
• Complete the daily duties assigned and any other duties assigned by the supervisor.
• Operates point of sale computer and a cash drawer.
• Record details of attendance, sales, receipts, reservations, or repair activities.
• Provide information about facilities, entertainment options, and rules and regulations.
• Participates in training activities to optimize necessary skills and guest experience.
• Performs other duties as required.

Minimum Qualifications:

• Must be 18 years of age or older and have reliable transportation.
• Must be able to work flexible hours including weekends.
• Must have customer service experience.
• Computer skills required, previous experience with point-of-sale a plus.
• Must be able to follow verbal and written instructions.
• Previous recreation and/or guest service experience preferred.

Physical Requirements/Working Conditions:

• Exert up to 35 pounds of force occasionally and/or up to 15 pounds frequently and negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
• Between 25% and 50% of the typical work day will be spent standing, sitting, walking and repetitive motions of the wrists, hands and fingers.
• Less than 25% of the typical work day will consist of stooping and/or crouching, kneeling, stooping, and reaching.
• Sensory abilities required include vision, hearing and touching with more than 50% of the day spent communicating; talking and hearing.
• Visual abilities to perform tasks required are to determine accuracy, neatness, thoroughness of work assigned.
• Majority of work is performed both indoors and outside. Work performed may be subject to extreme heat and adverse weather including rain and/or cold temperatures.
• Noise level is considered normal, may be occasionally loud.
• Work may be subjected to hazards such as moving vehicles.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If email confirmation is not received, applicant may contact Human Resources at 912-635-4086 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt.

All qualified applicants will be considered, but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Relocation expenses are not authorized, applicants should consider this when applying.

Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law.

Job Type: Part-time