Housekeeping Supervisor

If you have a passion for growth, can be a adaptable on the job and overall innovative Jellystone Park at Birchwood Acres wants YOU! At Jellystone Park, we create an environment where our employees are engaged, empowered, and challenged to put the guest experience first. Jellystone Park at Birchwood Acres is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

The Housekeeping Supervisor is responsible for supervising work activities of cleaning personnel to ensure clean, orderly, and attractive rooms and sites at resorts. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.

Essential Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Coordinates work activities among departments
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
• Performs cleaning duties in cases of emergency or staff shortage
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Issues supplies and equipment to workers
• Makes recommendations to improve service and ensure more efficient operation
• Maintain lost and found control point
• Oversee safe use of cleaning equipment and supplies
• Ensure the property is clean, orderly, well-manicured and guest ready at all times.

Performs other duties as assigned

Provides regular and reliable attendance

Job Qualifications:

• High school diploma or GED equivalent
• Two years of experience as a building cleaning worker
• Prior supervisory experience a plus

Success Factors:

• Thorough knowledge of housekeeping procedures, cleaning materials and equipment
• Ability to supervise and work with employees
• Ability and willingness to respond to emergency situations
• Tact and resourcefulness in dealing with the public
• Strong communication skills
• Effective Leadership practices

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Blue Water is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.