What are the responsibilities and job description for the Line Service Technician position at Jet Access?
Title: Line Service Technician
Location: Shelbyville, IN
Job Summary
Line Service Technicians are responsible for safe ground operations on the airfield and delivering outstanding customer service. Our Line Service Technicians provide ground services for private aircraft by anticipating the needs of our customers, ensuring safety and service are top priorities, and maintaining a clean and comfortable environment for all who visit our FBO locations.
The Company
Expect it all at Jet Access and our family of companies that provide premier private air travel,
charter, aircraft management, sales, maintenance, flight training, airport operation and
management.
Our Jet Access family members are the heart of our core values, the center of everything we do and the foundation of our success. As a growing enterprise we are committed to providing you the tools and resources for a long and meaningful career with us.
- Expect a safe, positive, fast paced, and growth-oriented environment.
- Expect a culture focused on the wellbeing and happiness of our Team Members and
their families.
- Expect to work with a diverse and talented group of aviation professionals.
- Expect your voice to be heard.
- Expect to matter.
Your future success is our priority - Expect it all.
We offer
A generous benefit package, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. This is a tight-knit family with a collaborative and social environment. Leadership is compassionate, and transparent, and believes in empowering employees to achieve, not only for the business, but also their own personal success.
Core Schedule
- Variable – Airport open 7 days/week 6:00 a.m. – 8:00 p.m.
- On call or evening/weekend hours required.
You would be responsible for
- Parking and marshaling aircraft
- Aircraft towing on ramp and in/out of hangars
- Aircraft fueling
- Safety First Mentality recognizing and practicing all safety policies and procedures.
- Sort, route, load and unload packages from aircraft.
- Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers
- Quality Control for Fuel Farms
- Direct and coordinate ramp movement for all arriving and departing aircrafts
- Operation of Point of Sale, including accurate billing to customers. (Location Specific)
- Other Responsibilities includes initiatives to provide concierge level service to our patrons
- Upselling customers to increase revenue at your assigned location
Minimum Qualifications
- Prior Experience in General Aviation and Line Service strongly preferred
- High School Diploma or General Education Degree (GED) equivalent.
- Excellent interpersonal, verbal, and written communication skills.
- Must regularly lift and/or move up 50lbs.
- The employee must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
- Proficient computer skills.
- Must possess a valid state Driver's License.
- Previous customer service experience preferred.
- Must successfully pass background check and drug test
- Ability to read and respond to E-Mail communications.
Jet Access and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orien-tation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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